Kering After Sales and Reverse Process Engineer

About Kering

Kering is a global luxury group renowned for nurturing some of the world’s most influential Houses in fashion, leather goods, jewelry, and eyewear, including Gucci, Saint Laurent, Bottega Veneta, Balenciaga, and Boucheron. As an employer, Kering offers a distinctive environment where creative excellence, entrepreneurial spirit, and long-term sustainability converge. The Group empowers its talents to shape the future of luxury through innovation, craftsmanship, and responsible business practices. With an international culture grounded in diversity, inclusion, and shared ambition, Kering provides meaningful career opportunities for professionals seeking to contribute to exceptional brands while advancing a more sustainable and imaginative luxury industry.

Role & Responsibilities

• Drive process improvement across After Sales and Reverse Logistics processes, systems and operating models, including cross-regional inventory rebalancing
• Analyze business needs and translate them into functional requirements, process improvements and system evolutions
• Coordinate and support testing, deployment and go-live activities for new solutions and process implementations
• Develop and maintain operating procedures, governance documentation and process standards
• Define KPIs and develop reporting tools to monitor process performance and support data-driven decision making
• Deliver training and provide support to regional teams and operational stakeholders
• Support operational governance of key After Sales and Reverse Logistics processes, ensuring alignment across stakeholders and timely resolution of process-related issues

Qualifications

• Master's degree in Management Engineering, Industrial Engineering, Computer Engineering or related field
• 3–5 years of experience in Supply Chain, After Sales, Reverse Logistics, Process Engineering or Business Process Management
• Strong analytical skills and proficiency with data, business processes and information systems
• Demonstrated interest in process design, project management, logistics and operational excellence
• Ability to manage multiple stakeholders in a complex international environment
• Proactive mindset with strong problem-solving capabilities and excellent attention to detail
• Proficiency in Microsoft Office tools, particularly Excel and PowerPoint; Power BI, SAP or Salesforce knowledge is advantageous

Skills

Experience

3–5 years in Supply Chain, After Sales, Reverse Logistics, Process Engineering or Business Process Management roles, with demonstrated ability to manage stakeholder coordination and drive process improvements in international environments.

Education

Master's degree in Management Engineering, Industrial Engineering, Computer Engineering or a related field.

Workplace

Compensation

The base compensation for this position is EUR 32,000 per annum.

Benefits

National Collective Labour Agreement for Manufacturing Industries; annual bonus opportunity according to company internal agreement; company canteen and additional benefits in accordance with company policies.

Culture

Kering fosters a dynamic, purpose-driven culture where creativity, entrepreneurship, and collaboration support the distinct identities of its luxury Houses. As an employer, the Group places strong emphasis on sustainability, diversity, and talent development, encouraging people to innovate responsibly while contributing to the future of modern luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.