Kenzo Selling Supervisor

About Kenzo

Kenzo, a distinguished name in the luxury fashion industry, is renowned for its vibrant and boundary-pushing designs that celebrate cultural diversity and nature. As part of the esteemed LVMH group, Kenzo offers a dynamic work environment where creativity and innovation are at the forefront. The brand continues to evolve under the artistic direction of Nigo, blending the rich heritage of its founder with contemporary street culture influences.

Role & Responsibilities

• Achieve and exceed individual and team sales goals.
• Uphold brand values in customer interactions and sales team coaching.
• Cultivate lasting client relationships to enhance retention.
• Maintain a comprehensive client book to support client engagement.
• Adhere to company policies and procedures.
• Efficiently manage inventory and anticipate merchandise needs.
• Ensure all merchandise is properly ticketed and organized.
• Support visual merchandising and operational needs.
• Oversee client delivery processes and resolve delivery issues.
• Perform store opening and closing procedures in management's absence.
• Assist in resolving client situations and coaching sales staff.
• Collaborate with management on stock, merchandising, and product knowledge.
• Support inventory preparation and cycle counts.
• Coordinate with management on replenishment and product feedback.

Qualifications

• Minimum 3 years of experience in luxury retail sales.
• Experience with European or luxury brands preferred.
• Proven ability to drive positive customer interactions.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Flexibility to work evenings, weekends, and holidays.

Skills

Experience

A minimum of 3 years in luxury retail sales, with a preference for experience with European or luxury brands.

Workplace

Compensation

$19-$22 hourly, dependent on skills and experience.

Benefits

The position offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contributions.

Culture

Kenzo fosters a culture of creativity, inclusivity, and innovation, where diversity is celebrated and employees are encouraged to express their unique perspectives. As part of the LVMH group, Kenzo provides opportunities for growth and development within a supportive and dynamic environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.