Kenzo Sales Consultant
- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Kenzo
KENZO is a Paris-born luxury fashion house recognised for bold graphics, eclectic prints and a playful urban sensibility. Under the creative direction of Nigo, the Maison blends founder Kenzo Takada’s legacy with contemporary street culture to produce refined, real-to-wear collections. KENZO operates within the LVMH group, offering the resources of a global luxury network alongside the creative identity of an individual maison.
Kenzo — Sales Consultant (Part‑time) in Bicester. Permanent role delivering luxury client service and driving sales for Kenzo's retail team.
Role & Responsibilities
- Provide an exceptional, personalised customer journey and act as an ambassador for the KENZO brand.
- Welcome and engage clients, build rapport, and advise on product selection to maximise conversion and basket value.
- Proactively introduce complementary products and demonstrate in-depth product knowledge to drive upsell opportunities.
- Process sales transactions professionally while maintaining long‑term client relationships.
- Capture and update client data in the CRM to nurture the client book and execute personalised follow‑up.
- Maintain store standards including stock control and adherence to visual merchandising guidelines.
- Exemplify the brand’s appearance and behavioural standards, complying with the dress code and store policies.
- Participate in in‑store training and self‑directed learning to keep product knowledge and fashion trend awareness current.
Qualifications
- Minimum three years’ retail sales experience, preferably within premium or luxury fashion.
- Strong commercial orientation with a proven record of achieving or exceeding sales targets.
- Excellent personal presentation and the ability to represent KENZO’s brand image professionally.
- Customer‑centric mindset with demonstrated clienteling and relationship‑building capabilities.
- Familiarity with retail KPIs and basic stock‑control processes.
Skills
Experience
Minimum 3 years of retail sales experience, ideally within luxury or premium fashion environments with demonstrated clienteling and sales results.
Education
Secondary education (GCSE/A‑level or equivalent); relevant retail or luxury brand training is advantageous.
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
Culture
KENZO fosters a creative, fashion‑forward environment that balances the Maison’s heritage with contemporary street influences. The brand values individuality, strong client focus and continuous learning within a collaborative retail team.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kenzo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Sales Advisor — Luxury Fashion», «Customer Experience Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.