- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Kenzo
Founded in Paris in 1970 by Kenzo Takada, Kenzo is a singular luxury house where Japanese sensibility meets the energy of the French capital. Now part of LVMH, the Maison is renowned for its bold prints, cultural dialogue, and joyful approach to fashion, accessories, and fragrance. As an employer, Kenzo offers a creative, international environment that values curiosity, craftsmanship, and contemporary vision. Its teams contribute to a brand legacy defined by openness, color, and movement, while benefiting from the standards, resources, and global perspective of one of the world’s leading luxury groups.
The Sales Associate creates an exceptional customer shopping experience while supporting store operations, sales, client development, stock and visual standards, back-office procedures, and loss prevention. This is a permanent, full-time, on-site position with Kenzo in Singapore.
Role & Responsibilities
- Meet or exceed individual and store sales targets.
- Achieve all KPIs and CRM requirements.
- Drive cross-selling and up-selling, using strong product-matching skills across all categories.
- Deliver exceptional customer care.
- Grow the local client network; recruit and convert prospective clients.
- Build lasting client relationships by understanding clients’ desires and providing advice.
- Maintain client books to retain existing clients and identify new prospects.
- Contact clients to arrange appointments and share collection information and product arrivals, strengthening loyalty.
- Maintain open, positive and constructive communication with team members.
- Track physical merchandise inventory and inform the Store Manager when products need replenishment.
- Assist with stock replenishment, unpacking, packing and sorting.
- Maintain visual standards under the direction of the visual merchandising department.
- Lead or support store projects and back-office procedures.
- Use the POS proficiently and accurately.
- Participate in inventory counts, cycle counts and goods receptions.
- Ensure functional maintenance of the store and follow stockroom guidelines.
- Remain vigilant about store security and loss prevention, preventing and reducing the risk of stock loss or theft.
Qualifications
- At least 1 year of retail sales experience is an advantage.
- Ready-to-Wear (RTW) and/or luxury fashion experience is an advantage.
- Good understanding of the luxury market and its practices.
- Strong communication and interpersonal skills.
- Team-oriented, motivated and driven.
- Good customer service and selling skills.
- Ability to mix and match Ready-to-Wear (RTW) pieces.
- Strong fashion sense.
Skills
Experience
At least 1 year of retail sales experience is an advantage; Ready-to-Wear (RTW) and/or luxury fashion experience is an advantage.
Workplace
This position is based in Singapore, Central, Singapore.
Explore jobs in Singapore.
Culture
Kenzo fosters a vibrant, multicultural workplace where Parisian sophistication meets bold, playful creative energy inspired by global perspectives. As an employer, it encourages individuality, collaboration, and artistic curiosity, offering teams an environment that values innovation, craftsmanship, and the freedom to challenge conventions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kenzo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.