Kenzo Sales Associate

Employment
Full-Time
Seniority
Entry-Level
Posted
Apr 24, 2026

About Kenzo

Kenzo is a Paris-rooted fashion house operating within a leading luxury group. The maison is recognised for its bold ready-to-wear and accessories collections and sustains an international retail network of boutiques and flagship stores. As an employer, Kenzo typically blends creative design heritage with global retail standards and a focus on high-touch client service.

Kenzo Singapore seeks a Sales Associate to deliver exceptional client service, drive sales and support in-store operations.

Role & Responsibilities

  • Consistently meet or exceed individual and store sales targets and KPIs, including CRM objectives.
  • Develop and expand a local client network through prospecting, appointments and ongoing clienteling.
  • Deliver exceptional, personalised customer service; advise clients on styling and product selection across categories.
  • Drive cross-selling and up-selling opportunities; apply strong mix-and-match and product knowledge to maximise basket value.
  • Maintain and update client books; communicate product arrivals and collection information to grow loyalty.
  • Operate POS accurately, participate in inventory counts, goods receptions and cycle counts.
  • Support merchandising and visual display under VM direction, including refilling, unpacking and stockroom organisation.
  • Uphold store security and loss-prevention procedures at all times and respect stockroom guidelines.
  • Foster open, positive communication within the retail team and support store projects and back-office procedures.

Qualifications

  • Minimum one year of retail sales experience preferred; entry-level candidates with strong potential considered.
  • Experience in ready-to-wear (RTW) or luxury fashion is an advantage.
  • Clear understanding of luxury market practices and client expectations.
  • Strong interpersonal and communication skills and a collaborative team orientation.
  • Motivated, target-driven mindset with proven customer service and selling abilities.
  • Keen fashion sensibility with the ability to mix-and-match garments and accessories.

Skills

POS CRM Visual merchandising (VM) Inventory management Clienteling Cross-selling and up-selling Styling / mix-and-match

Experience

Entry-level retail position; minimum one year of retail sales experience is preferred. Prior exposure to luxury or RTW environments is advantageous but not mandatory.

Education

Secondary education (high school) or equivalent; vocational training in fashion, retail or sales is advantageous.

Workplace

This position is based in Singapore, Central, Singapore.

Culture

Kenzo combines a creative Parisian heritage with international retail standards, encouraging expressive design and polished client service. Boutique teams typically operate in a collaborative, client-focused environment where attention to detail and personal style are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kenzo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kenzo

Kenzo Sales Associate

Singapore, Singapore

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