Kenzo Sales Associate
Kenzo in Johor Bahru seeks a Sales Associate to drive boutique sales, deliver luxury client service, and support store operations.
Overview
Kenzo is a Paris-based fashion house recognised for its bold prints and eclectic aesthetic. As part of a global luxury group, Kenzo operates a worldwide network of boutiques that blend creative heritage with commercial retail excellence, offering employees exposure to couture-driven product knowledge and client-focused selling.
Role & Responsibilities
- Achieve individual and store sales targets, KPIs and CRM objectives through proactive selling and strong product knowledge.
- Deliver exceptional customer care by recruiting, converting and nurturing local clients; maintain and grow client book and loyalty.
- Execute cross-selling and up-selling with refined ‘matchmaking’ of Ready-to-Wear and accessory assortments.
- Operate the POS accurately and participate in all inventory activities, cycle counts and goods reception processes.
- Support stockroom operations: replenishment, unpacking, packing and adherence to stockroom guidelines.
- Maintain boutique visual standards under direction of the VM department and assist with in-store merchandising.
- Protect store assets by remaining vigilant on security and loss-prevention procedures.
- Foster open, constructive communication within the retail team and contribute to store projects and back-office procedures.
Qualifications
- Minimum: some retail sales exposure; 1 year of retail experience is an advantage.
- Previous Ready-to-Wear and/or luxury fashion retail experience is preferred.
- Clear understanding of luxury market conventions and client service expectations.
- Strong interpersonal and communication skills with a client-focused attitude.
- Collaborative team player who is motivated and target-driven.
- Keen fashion sensibility with good mix-and-match styling ability.
Skills
Experience
Entry-level candidates welcome; minimum retail exposure recommended. At least one year of sales or boutique experience is considered an advantage, with previous luxury or RTW background preferred.
Education
Secondary education (high school) required; vocational training or diploma in fashion, retail or sales is preferred but not mandatory.
Workplace
This position is based in Johor Bahru, Johor, Malaysia. Cerulean lists 13 open roles in Johor Bahru. In Malaysia as a whole, Cerulean currently features 153 open positions, with 3 posted this week.
Culture
Kenzo’s boutiques combine Parisian creativity with rigorous retail discipline; the workplace emphasises strong client relationships, aesthetic sensibility and collaborative teamwork. Employees are expected to balance a refined brand identity with commercial sales performance in a fast-paced luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kenzo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Consultant», «Boutique Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.