Kenzo Sales Assistant
KENZO Suzhou seeks a Sales Assistant to deliver luxury client service and drive sales at its Suzhou boutique.
Overview
Kenzo is a Parisian luxury fashion house recognised for its bold prints, contemporary sensibility and cross-cultural creative direction. As part of the LVMH group, Kenzo operates within a global network of maisons that emphasize craftsmanship, creativity and rigorous retail standards. The brand offers a dynamic retail environment where commercial excellence and creative expression intersect.
Role & Responsibilities
- Act as a brand ambassador by delivering professional, personalised client service that embodies Kenzo’s identity and values.
- Proactively pursue sales opportunities to meet and exceed individual and store targets while maximising customer satisfaction.
- Develop and maintain long-term client relationships through consistent clienteling and effective use of customer contact information.
- Support in-store merchandising and product presentation to ensure visual standards and assortments align with brand directives.
- Ensure consistent, high-quality pre‑sale and after‑sale service that complies with company procedures and retention strategies.
- Contribute to store operations as required, including stock handling, receipt processing and maintaining boutique standards.
Qualifications
- Strong enthusiasm for retail and a genuine interest in the luxury goods sector.
- High level of personal responsibility, initiative and a service-oriented mindset.
- Excellent interpersonal skills with a natural aptitude for sales and client engagement.
- Professional demeanour appropriate to a luxury boutique environment and attention to detail in presentation and service.
Experience
Entry-level to 1–2 years of customer-facing or retail experience preferred; prior experience in luxury or premium retail is advantageous but not mandatory.
Education
High school diploma or equivalent; vocational training in retail, hospitality or luxury service is desirable.
Workplace
The role is situated in Suzhou, Jiangsu, China. There are currently 19 open positions in Suzhou on Cerulean. Within Jiangsu, Cerulean currently features 142 open roles, including 1 recent additions. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.
Culture
Kenzo’s retail environment combines Parisian creative energy with the operational discipline of the LVMH group. The brand fosters a collaborative, client-centric workplace where attention to craft, visual identity and personalised service are prioritised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.