Kenzo Sales Advisor

About Kenzo

Founded in Paris in 1970 by Kenzo Takada, Kenzo is a singular luxury house where Japanese sensibility meets the energy of the French capital. Now part of LVMH, the Maison is renowned for its bold prints, cultural dialogue, and joyful approach to fashion, accessories, and fragrance. As an employer, Kenzo offers a creative, international environment that values curiosity, craftsmanship, and contemporary vision. Its teams contribute to a brand legacy defined by openness, color, and movement, while benefiting from the standards, resources, and global perspective of one of the world’s leading luxury groups.

Role & Responsibilities

• Achieve sales targets and KPIs, and contribute to the implementation of the store’s action plans.
• Provide managers with qualitative feedback.
• Understand the store’s commercial environment, including local competitors, by gathering competitors’ rankings and revenue figures and learning about their best practices and best-selling products.
• Master the full sales ceremony, from greeting through after-sales service.
• Maintain in-depth knowledge of brand storytelling and product information, including collections, seasons and composition.
• Build long-term client relationships to encourage loyalty and engagement through data collection, thank-you cards and invitations.
• Build and maintain close relationships with personal shoppers, personal stylists, concierge services and similar contacts in the local environment.
• Support colleagues in developing their skills, particularly new team members, and contribute to a collaborative team environment.
• Demonstrate autonomy and commitment in all circumstances to ensure business continuity.
• Represent Kenzo Paris as a brand ambassador through knowledge of the house’s heritage and storytelling and a command of its current positioning.
• Ensure store standards reflect the brand image, including visual merchandising, cleaning and maintenance.
• Develop a strong culture and in-depth knowledge of fashion, including products, trends and competitors.
• Comply with uniform and grooming requirements at all times.
• Adapt to each client’s profile, communicating in both the local language and English.
• Maintain excellent professional conduct and a positive attitude, including in courtesy, language and demeanour.
• Master and comply with all procedures in accordance with the Store Handbook and local regulations.
• Propose improvements to existing procedures to ensure their effectiveness and efficiency.

Qualifications

• At least 3 years of experience.
• Experience in sales and an excellent knowledge of fashion.
• Enjoys challenges and achieving sales targets.
• Fluent in English.
• Enthusiastic and dynamic, with strong interpersonal skills and excellent presentation.

Skills

Experience

At least 3 years

Culture

Kenzo fosters a vibrant, multicultural workplace where Parisian sophistication meets bold, playful creative energy inspired by global perspectives. As an employer, it encourages individuality, collaboration, and artistic curiosity, offering teams an environment that values innovation, craftsmanship, and the freedom to challenge conventions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.