Kenzo Sales Advisor

About Kenzo

Founded in Paris in 1970 by Kenzo Takada, Kenzo is a singular luxury house where Japanese sensibility meets the energy of the French capital. Now part of LVMH, the Maison is renowned for its bold prints, cultural dialogue, and joyful approach to fashion, accessories, and fragrance. As an employer, Kenzo offers a creative, international environment that values curiosity, craftsmanship, and contemporary vision. Its teams contribute to a brand legacy defined by openness, color, and movement, while benefiting from the standards, resources, and global perspective of one of the world’s leading luxury groups.

Role & Responsibilities

• Meet sales targets and KPIs, and contribute to the implementation of the store’s action plans.
• Share qualitative feedback with managers.
• Understand the store’s commercial environment and local competitors, including gathering competitor rankings and sales figures and learning about their best practices and bestsellers.
• Deliver the full sales ceremony, from welcoming clients through after-sales service.
• Maintain in-depth knowledge of brand storytelling and product information, including collections, seasons and composition.
• Build client loyalty and engagement through long-term relationships, including collecting client data, sending thank-you cards and issuing invitations.
• Build and maintain close relationships with personal shoppers, personal stylists, concierge services and similar contacts in the surrounding environment.
• Contribute to the team and support colleagues’ skills development, particularly that of new team members.
• Work autonomously and demonstrate commitment to ensure business continuity.
• Represent Kenzo Paris as a brand ambassador, demonstrating knowledge of the Maison’s heritage and storytelling and its current positioning.
• Ensure the store’s standards reflect the brand image, including visual merchandising, cleaning and maintenance.
• Develop in-depth fashion knowledge and awareness of products, trends and competitors.
• Comply with uniform and grooming guidelines at all times.
• Adapt to each client’s profile and communicate in both the local language and English.
• Maintain exemplary conduct and a positive attitude, including through courtesy, language and demeanour.
• Master and comply with all procedures in accordance with the Store Handbook and local regulations.
• Suggest improvements to existing procedures to ensure their effectiveness and efficiency.

Qualifications

• Strong product sensibility and a well-developed fashion culture.
• Knowledge of and inspiration from KENZO’s creative project.
• Team spirit, excellent interpersonal skills and the ability to work autonomously.
• Exemplary conduct and a positive attitude.
• Fluent English is essential; a third language is an advantage.
• Open to candidates with disabilities (RQTH).

Skills

Experience

Minimum 3 years

Culture

Kenzo fosters a vibrant, multicultural workplace where Parisian sophistication meets bold, playful creative energy inspired by global perspectives. As an employer, it encourages individuality, collaboration, and artistic curiosity, offering teams an environment that values innovation, craftsmanship, and the freedom to challenge conventions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.