Kenzo Department Manager, Women's Retail
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Kenzo
Kenzo is a Parisian fashion house known for bold, contemporary womenswear and accessories. The brand operates within a global luxury group and is recognised for a strong emphasis on design-led storytelling, vibrant aesthetics and premium retail experiences. As an employer, Kenzo combines creativity and commercial rigor, operating boutiques and shop-in-shops in premier retail destinations.
Kenzo — Department Manager, Women's Retail in Paris. Lead sales, clienteling and team development at Galeries Lafayette (full-time, CDI).
Role & Responsibilities
- Drive commercial performance of the point of sale by achieving sales and profitability targets and implementing corrective action plans as required.
- Analyse business indicators and translate findings into operational plans (visual merchandising, product assortment, in-store promotions).
- Produce and communicate regular reporting and qualitative feedback to the team and to head‑office support functions.
- Attract, engage and retain clients through exemplary welcoming and a fully personalised client journey.
- Identify, recruit and develop talent; build individual development plans and promote internal mobility.
- Motivate, coach and challenge the team through briefings, one-to-one meetings, feedback and on-the-job coaching to meet the Maison’s qualitative and quantitative ambitions.
- Ensure team autonomy to maintain business continuity in all circumstances.
- Champion the Maison’s heritage and storytelling; maintain product and seasonal knowledge and adapt communication to each client profile in French and English.
- Maintain store standards in line with the brand image (visual merchandising, cleanliness, maintenance) and cultivate relationships with personal shoppers, stylists and conciergeries.
- Ensure full compliance with Store Handbook procedures and local regulations and propose procedural improvements to increase efficiency.
Qualifications
- Minimum 5 years' experience in a similar retail management role within fashion or luxury retail.
- Proven track record in clienteling and driving commercial results in a high‑traffic, premium environment.
- Strong analytical capability to interpret sales data and identify commercial opportunities.
- Demonstrated people management skills: recruitment, development, coaching and performance management.
- Excellent verbal and written communication skills in French and professional working proficiency in English.
- Entrepreneurial mindset, adaptability and solutions-oriented approach.
- Full professional availability for on-site retail operations; position is open to candidates with recognized disability status (RQTH).
Skills
Experience
At least 5 years of progressive experience in retail management, preferably within luxury or premium fashion, with demonstrable results in sales, clienteling and team development.
Education
Secondary education required; Bachelor's degree in business, fashion, retail management or a related field preferred.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Kenzo blends Parisian creativity with rigorous commercial standards, fostering an environment where design sensibility and client experience are paramount. The Maison values entrepreneurial spirit, collaboration and internal mobility, encouraging employees to develop product expertise and a refined approach to client service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kenzo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Department Manager», «Store Team Leader — Women's», «Floor Manager — Women's Ready-to-Wear», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.