Kenzo Assistant Store Manager

About Kenzo

Kenzo is a globally recognised luxury fashion house celebrated for its bold prints, contemporary silhouettes and eclectic aesthetic. The brand operates internationally across boutiques and flagship stores and is positioned within the global luxury sector, combining strong creative DNA with rigorous retail standards.

Role & Responsibilities

• Drive commercial performance of the Paris flagship by achieving sales, margin and profitability targets and translating brand objectives into store-level execution.
• Analyse sales indicators and customer data to identify trends and opportunities; implement action plans across visual merchandising, product assortments and commercial operations.
• Deliver regular quantitative reporting and qualitative feedback to the store team and corporate support functions to inform strategy and operational decisions.
• Acquire, engage and retain clientele through exemplary service and end-to-end in-store accompaniment, ensuring a consistently welcoming customer journey.
• Lead talent management: recruit, evaluate, develop and retain team members, creating personalised development plans and clear progression pathways.
• Motivate and challenge the team through structured briefings, one-to-one coaching, feedback cycles and performance dialogues to uphold qualitative and quantitative ambitions.
• Safeguard store standards in line with the Maison’s image (visual merchandising, cleanliness, maintenance) and act as a brand ambassador internally and externally.
• Build and maintain privileged relationships with personal shoppers, stylists and concierge services to expand referral channels.
• Ensure full compliance with the Store Handbook and local regulations; propose procedural improvements to increase efficiency and effectiveness.

Qualifications

• Minimum three years' experience in a similar retail management role, ideally within luxury fashion or premium retail.
• Demonstrated expertise in clienteling and high-touch customer relationship management.
• Proven ability to analyse sales metrics, identify commercial opportunities and implement measurable action plans.
• Strong leadership experience with a track record of recruiting, developing and retaining retail talent.
• Excellent verbal and written communication skills in French and professional proficiency in English.
• Entrepreneurial mindset, high adaptability and solution-oriented approach in dynamic retail environments.
• Excellent organisational skills and capacity to manage competing priorities.

Skills

Experience

Minimum three years in a comparable retail or boutique management position within luxury fashion or premium retail, with demonstrated responsibility for sales targets and team leadership.

Education

High school diploma or equivalent; higher education in business, retail management, fashion or a related field preferred.

Workplace

Culture

Kenzo combines a creative, design-led spirit with exacting retail standards. The Maison fosters a collaborative, entrepreneurial environment where deep product knowledge, storytelling and client service are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.