Kendo Team Leader Flagship
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 17, 2026
About Kendo
Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.
Kendo seeks a Team Leader Flagship at the Sephora Champs-Élysées in Paris. Lead commercial teams, drive brand performance, and ensure operational excellence.
Role & Responsibilities
- Develop and evaluate sales associates and trainers to maximize team performance and engagement
- Lead and motivate commercial teams as orchestrator, providing daily coaching and feedback to drive sales excellence and customer satisfaction
- Manage team activities including scheduling, zoning, organizing launch events, and participating in recruitment of sales associates
- Coach the sales team to ensure exceptional customer experience and brand representation in the flagship environment
- Ensure operational excellence through meticulous merchandising standards, inventory management, and in-store service deployment including podiums and Beauty Hub experiences
- Build and maintain strategic partnerships with store management and zone directors through monthly meetings to develop commercial action plans
- Monitor daily, weekly, and monthly sell-out performance with competitive benchmarking and develop strategies to enhance brand visibility and performance
- Engage with senior LVMH management as needed and nurture lasting relationships with store leadership to secure Kendo brands' flagship positioning
Qualifications
- Demonstrated leadership capability with proven ability to federate and motivate teams in a fast-paced retail environment
- Expert-level knowledge of retail floor dynamics and performance-driven culture
- Strong negotiation skills and solution-oriented mindset to excel in challenging, competitive settings
- Genuine passion for the beauty and cosmetics industry
- Proficiency in standard office software and digital tools
Skills
Experience
Minimum 5 years of leadership experience in luxury retail or multi-brand beauty environments, with demonstrated success managing commercial teams and driving performance in flagship or high-traffic store settings. Prior experience in beauty retail, LVMH companies, or premium cosmetics environments is advantageous.
Education
Baccalauréat or equivalent; higher education in retail management, business administration, or related field is preferred.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Lead», «Brand Manager Flagship Store», «Boutique Team Supervisor», «Retail Performance Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.