Kendo Store Manager

About Kendo

Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.

Role & Responsibilities

• Provide exceptional and entertaining guest experiences through reservation confirmation, welcomes, event hosting, and timely communication
• Collaborate with the District Manager to maximize store sales potential and capitalize on business opportunities
• Communicate sales trends and opportunities to store staff to drive performance
• Step in as a Color Expert, providing guests with personalized guidance and creative consultation
• Foster a positive, energetic team environment through constructive feedback, coaching, and reinforcement of Lip Lab values and standards
• Recruit, train, and motivate new hires to adopt Lip Lab practices and values
• Deliver consistent on-the-spot coaching and feedback to encourage team member growth and development
• Ensure compliance with good manufacturing practices and standards
• Maintain rigorous hygiene and safety standards at all times
• Create weekly staff schedules that balance payroll budgets and sales targets
• Order inventory and supplies while optimizing expenses and minimizing waste

Qualifications

• Minimum 3 years of demonstrated leadership and team-building experience
• Proven track record of recruiting, building, and managing high-performing teams
• Strong proficiency with Microsoft Excel, Word, Outlook, Google Docs, and payroll systems
• Excellent verbal and written communication skills
• Demonstrated ability to deliver exceptional guest service in a high-volume environment
• Ability to stand and walk for 6–8 hours per shift
• Capacity to occasionally lift and carry objects weighing 10–50 pounds
• Physical ability to bend, kneel, squat, and reach both overhead and below shoulder level

Skills

Experience

Minimum 3 years of leadership and team-building experience, with demonstrated success in recruiting, developing, and motivating retail teams. Candidates should possess a clear understanding of sales targets, business growth drivers, and the ability to thrive in a fast-paced, high-volume retail environment.

Education

High school diploma or equivalent required; retail management certification or relevant post-secondary education preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,000 to USD 80,000 per annum.

Benefits

Paid time off and holidays, employee discount, opportunities for career growth and development, supportive and inclusive work environment.

Culture

Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.