Kendo Sales & Service Expert

Location
Employment
Temporary
Seniority
Entry-Level
Compensation
$27–32/hour
Posted
May 2, 2026

About Kendo

Kendo is a San Francisco–based beauty brand incubator and wholesaler owned by LVMH Moët Hennessy—Louis Vuitton. As an entrepreneurial hub within the LVMH ecosystem, Kendo develops and commercializes high-growth beauty brands for global Sephora channels and select retailers, combining rapid product development with category-leading storytelling and retail expertise.

Kendo / Ole Henriksen Sales & Service Expert (Temporary) in Toronto — part-time, up to 30 hrs/week. Salary $27–$32 CAD/hr.

Role & Responsibilities

  • Drive in-store sales and exceed sales-per-hour and event sales targets through product demonstration and personalised selling.
  • Plan, support and execute store-level events, trainings and promotional activations to recruit new customers and increase repeat purchase.
  • Serve as the foremost product expert for Ole Henriksen, maintaining up-to-date brand and product knowledge and delivering consistent education to Beauty Advisors.
  • Maintain visual merchandising standards: ensure gondolas are fully stocked, testers displayed, clean and shoppable, and execute quarterly updates.
  • Report store visit outcomes, KPIs and competitive insights to the Kendo manager in a timely and organized manner.
  • Build and sustain professional relationships with in-store teams and store leadership to enhance brand presence and retailer collaboration.

Qualifications

  • Minimum 2 years' experience in prestige beauty retail; direct Sephora experience is required.
  • Proven track record of exceeding sales targets and running successful in-store events.
  • Flexible availability with mandatory Thursday–Sunday schedule; up to 30 hours per week and regular weekend work.
  • Valid driver's license, current proof of insurance and reliable transportation; ability to travel within a 90-minute radius of Toronto to service suburban doors.
  • Professional appearance consistent with Ole Henriksen and retailer dress code, strong communication and organisational skills.

Skills

Product demonstration and sampling Event planning and execution (in-store activations) Visual merchandising and stock management Retail KPI reporting and competitive insight capture Client relationship development and store team enablement Exceptional verbal communication and interpersonal skills Strong organisational skills and attention to detail Ability to travel and work flexible retail hours

Experience

Minimum of two years in prestige beauty retail with demonstrable success in Sephora environments; proven ability to meet and exceed sales and event KPIs.

Education

High school diploma or equivalent; post-secondary education or retail/beauty certification preferred.

Workplace

The successful candidate will be located in Toronto, Ontario, Canada.

Compensation

The base compensation for this position ranges from CAD 27 to CAD 32 per hour.

Culture

Kendo cultivates an entrepreneurial, fast-paced culture focused on creativity, storytelling and product excellence within the LVMH group. The environment values diversity, inclusion and resilience, encouraging bold ideas and collaborative problem-solving across retail and brand teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Specialist», «Skincare Advisor», «Retail Brand Ambassador», «Beauty Consultant», «Field Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kendo

Kendo Sales & Service Expert

Toronto, Canada

Continue to the application.