Kendo Sales & Service Expert
- Location
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $26–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Apr 19, 2026
About Kendo
Kendo Holdings is a San Francisco–based beauty brand developer and wholesaler owned by LVMH Moët Hennessy — Louis Vuitton. Acting as an incubator for next‑generation beauty, Kendo builds, acquires and partners with disruptive brands for Sephora and selective retail, combining rapid product development with strong storytelling and omnichannel retail expertise. The Kendo stable includes brands such as Fenty Beauty, Fenty Skin and Ole Henriksen.
Kendo (Ole Henriksen) seeks a Sales & Service Expert in San Diego, CA (temporary) — $26–$30/hr, up to 30 hrs/week, Thu–Sun.
Role & Responsibilities
- Drive in‑store sales and exceed sales‑per‑hour, product and event goals through demonstration, sampling and direct selling.
- Support and execute store‑level educational events and promotional activations, coordinating with Sephora beauty advisors and store leadership.
- Deliver consistent product and brand education to beauty advisors to increase engagement, expertise and long‑term conversion.
- Maintain and update visual merchandising: keep gondolas stocked, testers displayed and quarterly planograms executed to brand standards.
- Communicate inventory or gondola needs promptly to the Kendo manager and escalate store issues as required.
- Build and sustain strong working relationships with in‑store teams, presenting a professional, cooperative demeanour and representing Ole Henriksen standards.
- Report post‑visit metrics, KPIs and competitive insights to the field team to inform commercial strategy.
Qualifications
- Minimum 2+ years of prestige beauty retail experience; Sephora or Ulta experience is required.
- Proven track record of exceeding sales targets and running successful store events.
- Exceptional verbal communication, organisational skills and ability to deliver product education.
- Ability to report metrics and provide actionable competitive insights after store visits.
- Flexibility to work peak retail hours including weekends, holidays and mandatory Thursday–Sunday shifts.
- Valid driver’s license, proof of insurance, reliable transportation and ability to travel up to a 90‑minute radius from city centres.
- Professional appearance consistent with Ole Henriksen and retailer dress codes.
Skills
Experience
At least 2 years of prestige beauty experience with demonstrated success at Sephora or Ulta, including exceeding sales goals and executing in‑store events.
Workplace
The successful candidate will be located in San Diego, California, USA.
Compensation
The base compensation for this position ranges from USD 26 to USD 30 per hour.
Culture
Kendo operates with a 'can do' entrepreneurial spirit, prioritising creativity, speed and commercially minded product development across its house of beauty brands. The culture emphasises advocacy, diversity and inclusive storytelling, with a strong focus on product excellence and resilience in a fast‑moving retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Sales Specialist», «Retail Brand Ambassador», «In‑Store Beauty Consultant», «Field Sales Representative», «Beauty Event Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.