Kendo Retail Team Leader

Employment
Full-Time
Seniority
Supervisor
Posted
Aug 21, 2026

About Kendo

Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.

Kendo Brands seeks Retail Team Leader for Sephora Paris Champs Elysées flagship. Lead beauty brand teams, drive sales performance, manage daily operations.

Role & Responsibilities

  • Develop and evaluate sales associates through coaching, feedback, and mentorship
  • Lead commercial teams by setting direction, motivating staff, and driving daily performance through planning and zoning
  • Participate in recruitment of sales associates and support onboarding processes
  • Coach the sales team to ensure consistent customer satisfaction and brand excellence
  • Oversee merchandising standards and inventory management across Kendo brands
  • Prepare and deploy in-store services including Beauty Hub and demonstration areas
  • Build loyalty and retention within the store team
  • Coordinate top management visits from LVMH when required
  • Drive commercial strategy through daily, weekly, and monthly sell-out analysis with competitive monitoring
  • Co-organize monthly meetings with store directors and zone managers to develop action plans
  • Establish and maintain strong partnerships with store leadership to elevate brand visibility

Qualifications

  • Minimum 5 years of retail operations or sales leadership experience
  • Demonstrated expertise in floor retail and performance-driven culture
  • Strong leadership capabilities with proven ability to motivate and align teams
  • Excellent customer-facing skills and interpersonal communication
  • Proficiency in principal office software tools
  • Fluent in English; additional languages preferred

Skills

Team leadership and mentoring Sales performance management Inventory and merchandising management Customer relationship management Commercial analysis and monitoring Staff recruitment and onboarding Office software proficiency

Experience

Minimum 5 years of experience in retail management, sales leadership, or commercial operations, ideally within luxury beauty or cosmetics retail environments.

Education

Not specified

Workplace

The successful candidate will be located in Paris, Île-de-France, France.

Culture

Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Flagship Store Leader», «Retail Operations Supervisor», «Sales Team Manager», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kendo

Kendo Retail Team Leader

Paris, France

Continue to the application.