Kendo Retail Artist

About Kendo

Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.

Role & Responsibilities

• Contribute to personal and counter sales targets through demonstrating artistry, delivering exceptional customer service, and leveraging product knowledge to engage, inspire, and empower customers with the Fenty Beauty line
• Build and maintain a loyal clientele base through superior makeup artistry skills, compelling selling techniques, and flawless customer experience delivery
• Demonstrate in-depth, fluent knowledge of makeup products and formulations to advise customers on optimal product selections suited to individual needs, skin types, and tones
• Model respect, initiative, enthusiasm, and flexibility at all times while representing the brand in a professional and ethical manner, adhering to Kendo, brand, and Selfridges guidelines
• Cultivate effective, positive, and collaborative relationships with team members and store partners to create an integrated retail environment
• Attend initial brand training and ongoing educational sessions to remain current with emerging trends, innovative product launches, and new brand offerings
• Maintain consistent housekeeping standards, visual merchandising excellence, and presentation consistency across the Fenty Beauty counter
• Uphold exemplary personal grooming and styling standards that authentically reflect the Fenty Beauty brand aesthetic and values

Qualifications

• At least 1 year of proven retail experience in a beauty selling environment
• Previous experience working in a department store setting with prestige or artistry-focused beauty brands
• Accomplished makeup artistry background with demonstrable technical proficiency
• Proven ability to build and maintain a clientele portfolio
• Excellent communication skills with ability to listen actively and respond empathetically to customer needs
• Strong interpersonal skills and capacity to establish genuine rapport with diverse customer bases
• Outstanding organizational skills and attention to detail
• Demonstrated passion for beauty, cosmetics, and the Fenty brand philosophy

Skills

Experience

At least 1 year of retail experience in a beauty-focused environment, preferably within a department store or luxury prestige brand setting. Accomplished makeup artistry background with proven track record of building and maintaining clientele.

Education

No specific formal education requirement; accomplished makeup artistry background and beauty industry expertise are essential.

Workplace

Culture

Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.