Kendo Retail Artist

About Kendo

Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.

Role & Responsibilities

• Contribute personally to the achievement of brand goals and counter sales targets through demonstrated artistry and exceptional customer engagement
• Model respect, initiative, enthusiasm, and flexibility whilst representing the Fenty Beauty brand in a professional and ethical manner, adhering to all Kendo, brand, and Selfridges guidelines
• Build effective, positive, and collaborative relationships with team members and store partners to enhance the retail environment
• Develop a loyal clientele base through superior makeup artistry skills, excellent selling and service capabilities, and delivery of a flawless customer experience
• Demonstrate in-depth, fluent knowledge of makeup products to advise customers on optimal selections tailored to their individual needs and skin tones
• Attend initial brand training and continuous learning programmes to remain current on emerging trends, product innovations, and brand offerings
• Actively maintain consistent housekeeping standards and contribute to visual merchandising excellence across the Fenty Beauty counter
• Maintain impeccable personal grooming standards as a brand ambassador at all times

Qualifications

• Minimum 3 years of retail experience in a prestige or artistry-focused beauty environment, preferably within a department store setting
• Accomplished, high-level makeup artistry background with demonstrable expertise across diverse application techniques and skin tones
• Proven track record of success in a beauty selling environment with documented sales achievements
• Demonstrated experience building and maintaining a client portfolio
• Excellent verbal and written communication skills with strong active listening capabilities
• Superior interpersonal skills with the ability to build genuine rapport with customers across diverse demographics
• Exceptional organizational abilities and meticulous attention to detail

Skills

Experience

Minimum 3 years of retail experience in a prestige beauty or artistry-focused environment, with at least 1 year in a dedicated beauty selling setting. A proven track record of success in department store environments with prestige or artistry brands is essential, alongside demonstrable experience developing and maintaining a client portfolio.

Education

While not explicitly specified, a strong foundation in beauty fundamentals, makeup application techniques, and product knowledge is expected. Brand training will be provided upon commencement.

Workplace

Culture

Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.