Kendo Retail & Education Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Jul 23, 2026
About Kendo
Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.
Kendo Brands seeks Retail & Education Manager for Sydney, Australia. Lead retail sales, team management and training initiatives across ANZ for Fenty, Ole Henriksen and other luxury beauty brands.
Role & Responsibilities
- Drive retail sales performance across Australia and New Zealand for all Kendo Brands, with accountability for ANZ retail sales, wholesale sales and operating profit KPIs
- Develop and execute comprehensive yearly retail and education strategy aligned to business objectives and retailer partnership requirements
- Create and deliver best-in-class education content and training activations through diverse platforms (classroom, digital, LMS, experiential)
- Lead and manage the Retail & Education team to execute local sales strategies, new product launches, store openings and brand initiatives
- Build and maintain strong collaborative relationships with all levels of retailer field and store leadership to effectively implement sales strategies
- Partner closely with Commercial and Marketing teams to ensure retail and education strategies align with broader brand and business ambitions
- Conduct weekly and monthly retail sales reporting by region and individual door performance; provide field insights, stock feedback and trends to optimise in-store performance
- Manage education planning and execution of strategic marketing and education events in partnership with cross-functional teams
- Manage all training assets, gratis allocations and yearly education and travel budgets for the ANZ region
- Support escalations on in-store requirements including inventory management, visual merchandising and maintenance coordination
- Act as brand ambassador for Kendo Brands, maintaining professional representation both in-person and across social channels
Qualifications
- Minimum 5 years in a management or leadership role, preferably within multi-retailer or beauty industry environments
- Extensive training, facilitation and teaching experience
- Proven experience managing remote and distributed team members
- Strong sales experience and demonstrated business acumen
- Valid driver's license and ability to travel within ANZ region
Skills
Experience
Minimum 5 years of management or leadership experience, preferably in multi-retailer partnerships or the beauty and cosmetics sector. Extensive background in training design and facilitation, with demonstrated ability to build and lead distributed teams. Strong track record of driving retail sales performance and managing complex stakeholder relationships across retail networks.
Education
Not specified; secondary education implied as minimum.
Workplace
This position is based in Sydney, New South Wales, Australia.
Benefits
Opportunities for career growth and advancement within the Perfumes & Cosmetics division and across the broader LVMH Group; generous bi-annual product allowance; discounted gym memberships; birthday leave (additional paid leave); company-wide charity day participation; access to employee assistance programs.
Culture
Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Manager», «Wholesale Education Lead», «Sales & Engagement Manager», «Retail Partnerships Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.