Kendo Education Associate Manager Europe

About Kendo

Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.

Role & Responsibilities

• Design and develop innovative pedagogical tools and supports (training modules, comprehensive guides, interactive content, e-learning platforms, benchmarking resources, digital content) tailored to retailer needs and diverse audiences while maintaining alignment with European and global departmental standards
• Adapt global training content to European market specifics and create new content formats designed to enhance in-store customer service delivery
• Conduct continuous monitoring of product trends and industry developments to ensure training materials reflect current beauty sector innovation and market dynamics
• Update training supports monthly while maintaining consistent quality and coherence across all pedagogical materials
• Drive the digitalization of training tools and content by leveraging emerging platforms and technologies to reach broad, omnichannel audiences
• Manage and maintain content on Kendo's e-learning platforms and retailer partner systems, ensuring engaging and user-friendly learning experiences
• Monitor competitive digital learning trends, educational technologies, and innovative pedagogical approaches to continually enhance Kendo's training offerings
• Co-facilitate virtual training sessions and digital learning initiatives alongside physical training programs
• Assist in planning and coordinating seminars and training events across Europe in collaboration with retail teams
• Support onboarding pathways for new KENDO and LVMH employees by developing onboarding materials and delivering product training
• Define and analyze key performance indicators to measure training effectiveness and impact
• Develop and manage product budgets for major markets to support their training program initiatives
• Animate headquarters teams through internal events linked to business priorities and product developments
• Provide dedicated monthly support to Scandinavian retail partners by customizing training tools, facilitating training sessions, and coordinating major business initiatives
• Demonstrate agility and capacity to manage multiple concurrent projects while adapting to evolving priorities and daily market coordination needs

Qualifications

• Bachelor's degree (minimum Bac +3/4) in a relevant field such as Marketing, Communication, Education, or Digital Learning
• Demonstrated experience in retail beauty, training design, or digital content creation within an international and competitive environment
• Proven expertise in designing pedagogical tools with a track record of creating engaging and effective learning materials
• Strong digital proficiency with hands-on experience using e-learning platforms, content management systems (CMS), and digital communication tools
• Authentic passion for cosmetics, beauty technology, social media, and e-learning platforms
• Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; knowledge of Adobe Creative Suite (Photoshop, InDesign) is advantageous
• Fluent in French and English; proficiency in an additional language is valued
• Demonstrated team collaboration and strong initiative-taking ability

Skills

Experience

First experience in retail beauty, training design, or digital content creation within an international, competitive environment is required. Candidates should demonstrate a proven track record of creating engaging pedagogical materials and managing digital learning initiatives.

Education

Bachelor's degree (Bac +3/4 minimum) in a relevant discipline such as Marketing, Communication, Education, or Digital Learning is required.

Workplace

Culture

Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.