Kendo Color Expert
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $16–17/hour
- Department
- Retail & Boutique Operations
- Posted
- May 8, 2026
About Kendo
Lip Lab is an experiential beauty concept operated by Kendo, the beauty incubator within the LVMH group. The brand specialises in bespoke lip products and immersive in-store services that combine artisanal craftsmanship with personalised retail theatre. As part of Kendo and the wider LVMH portfolio, Lip Lab emphasises creativity, product quality and elevated guest experiences.
Lip Lab (Kendo/LVMH) seeks a part-time Color Expert in Austin, TX — up to 20 hrs/wk, $16–$17/hr plus tips.
Role & Responsibilities
- Create memorable, personalised guest experiences from reservation confirmation through completion, including welcoming guests, guiding the experiential service, and encouraging social sharing.
- Deliver bespoke colour consultations and assist guests in formulating custom lip shades, flavours and product names consistent with Lip Lab standards.
- Adhere rigorously to Lip Lab operating practices, health and safety protocols and GMP guidelines at all times.
- Manage reservations and complete transactional and post-service tasks in a timely, accurate manner.
- Collaborate with the Store Manager, Leads and the retail team to maintain an inclusive, positive and cohesive store environment.
- Represent the brand with professionalism, embodying Kendo and Lip Lab values in all guest and team interactions.
Qualifications
- Demonstrable guest- or customer-service experience in a fast-paced retail or experiential environment.
- Strong aesthetic sensibility with a clear passion for colour, artistry and beauty products.
- Excellent verbal and written communication skills with a warm, service-oriented demeanour.
- Proven ability to work collaboratively within a team and to lead by example with a positive, proactive attitude.
- Availability for weekend and holiday shifts; flexible scheduling to support part-time (up to 20 hours/week) store operations.
- Ability to stand and walk for 6–8 hours per shift and to occasionally lift and carry 10–50 pounds; able to perform tasks requiring bending, kneeling, squatting and reaching.
Skills
Experience
Entry-level role; prior guest/customer service experience in a fast-paced retail or experiential setting is preferred.
Education
High school diploma or equivalent preferred.
Workplace
This position is based in Austin, Texas, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 17 per hour.
Benefits
Competitive pay and tips; paid time off and holidays; employee discount; opportunities for career growth and development; supportive, creative work environment.
Culture
Lip Lab fosters a creative, inclusive and energetic retail culture where self-expression and craftsmanship are celebrated. The workplace emphasises collaborative teamwork, strong guest service standards and opportunities for personal and professional growth within the Kendo/LVMH family.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lip Color Artist», «Color Specialist», «Shade Concierge», «Custom Lip Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.