Kendo Assistant Manager, Retail and Education
- Location
- SingaporeCentral RegionSingapore
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Posted
- Sep 15, 2026
About Kendo
Kendo is a dynamic beauty brand incubator within the LVMH family, renowned for creating and scaling distinctive names that shape contemporary prestige beauty. Since its founding in 2010, the company has combined entrepreneurial agility with the resources and standards of a global luxury group, fostering brands such as Fenty Beauty, Fenty Skin, Ole Henriksen, and KVD Beauty. As an employer, Kendo offers an inventive, fast-moving environment where creativity, commercial rigor, inclusivity, and digital fluency converge. Its teams are encouraged to challenge convention, build culturally resonant products, and contribute to a portfolio defined by innovation, authenticity, and global ambition.
Kendo seeks Assistant Manager, Retail and Education in Singapore to lead retail strategy execution and Beauty Advisor development across Southeast Asia.
Role & Responsibilities
- Conduct weekly store visits across priority doors, launches and underperforming locations to coach Beauty Advisors on artistry, product knowledge, shade matching, consultation, link selling and customer experience
- Directly manage Kendo Beauty Advisors across Southeast Asia, setting clear expectations for sales, productivity, education, artistry and brand standards whilst establishing and tracking individual KPIs
- Own assigned Retail and Education projects end-to-end, from planning and timelines through execution, measurement and post-project analysis
- Support execution of launches, trainings, education events, retailer programs, services, activations and Beauty Advisor engagement activities
- Assess sales performance, brand ranking, inventory levels, merchandising, testers and competitive activity to identify gaps and recommend corrective actions
- Build strong relationships with Store Managers and retailer teams to strengthen brand advocacy and execution within key doors
- Deliver engaging classroom, virtual and in-store education grounded in product knowledge, artistry and commercial selling behaviours
- Localize Global and Regional education programs to ensure market relevance across Southeast Asia while maintaining brand standards
- Track and report key Retail and Education KPIs including sales, Beauty Advisor productivity, brand ranking and launch performance
- Consolidate field observations into monthly reporting with clear insights, implications and recommended actions for stakeholders
Qualifications
- Bachelor's degree or equivalent professional experience
- 3-5 years' experience in Retail, Education, Field Sales, Makeup Artistry or related beauty role; prestige beauty experience preferred
- Strong beauty education and application skills
- Previous experience managing, coaching or developing Beauty Advisors and retail teams
- Strong project management skills with proven ability to manage multiple projects and stakeholders simultaneously
- Commercial mindset with ability to interpret sales performance and translate insights into actions
- Proficient in PowerPoint and Excel with demonstrated ability to create clear business reports and presentations
Skills
Experience
Minimum 3 years' experience in retail, education, field sales, makeup artistry or a related beauty role, with particular preference for prestige beauty sector background. Previous experience managing, coaching or developing retail teams and Beauty Advisors is essential.
Education
Bachelor's degree or equivalent professional experience in retail, education or beauty-related disciplines.
Workplace
The role is situated in Singapore, Central Region, Singapore.
Culture
Kendo offers a fast-moving, entrepreneurial culture where brand builders, creatives, and beauty experts collaborate to develop distinctive global beauty brands. As part of the LVMH ecosystem, it combines the agility of an independent incubator with the standards, resources, and international perspective of a luxury group. The environment values innovation, inclusivity, commercial excellence, and hands-on ownership at every level.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kendo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Execution Manager», «Beauty Education Lead», «Retail Operations Supervisor», «Field Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.