- Location
- 8555 Campeau Drive, Suite 965 (View map)Ottawa, ON K2T 0K5Canada
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 19, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade seeks a Temporary Retail Associate to advise customers on products and styling, build complete looks, and support sales through customer connections and storytelling. The role also maintains stockroom organization and POS operations; schedule flexibility is required, including nights, weekends, busy seasons, high-traffic days, and public holidays.
Role & Responsibilities
- Welcome customers confidently and warmly, demonstrating strong product knowledge.
- Listen actively and ask thoughtful follow-up questions to understand customer needs.
- Offer styling advice, recommend add-on products, and create complete looks.
- Show customers creative ways to wear products and encourage them to explore new styles.
- Guide customers through purchase decisions and provide a seamless checkout experience.
- Affirm customers’ choices and encourage them to return.
- Drive results through strong customer relationships and storytelling.
- Demonstrate in-depth knowledge of Kate Spade and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback honestly and constructively.
Qualifications
- Professional selling skills and exceptional interpersonal and communication abilities.
- Previous experience in a retail environment.
- Ability to multitask, prioritize, and collaborate within a team.
- Social media awareness and willingness to learn omni-channel and virtual selling techniques.
- English proficiency or proficiency in the local language for the market.
- Ability to work a flexible schedule, including nights, weekends, busy seasons, high-traffic retail days, and public holidays.
- Ability to regularly lift at least 25 lbs and occasionally up to 50 lbs, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
Skills
Experience
Previous experience in a retail environment.
Workplace
The role is situated in Ottawa, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Medical, dental, and vision insurance; 401(k); paid parental leave; commuter benefits; disability insurance; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.