Kate Spade Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade New York is a global lifestyle brand renowned for its modern, design-led handbags, accessories and ready-to-wear. The label is part of Tapestry, Inc., a multi-brand luxury apparel and accessories group, and offers an environment that blends creative brand heritage with the operational rigour of a major global retail business.
The Store Supervisor leads the sales floor at a Kate Spade New York retail location, driving sales performance, client development, and operational excellence. This role combines personal sales achievement with team leadership, staff coaching, and adherence to brand standards. The Supervisor acts as a brand ambassador, fostering a customer-first environment while managing inventory, POS operations, cash handling, and omni-channel selling initiatives.
Role & Responsibilities
- Drive personal sales performance while coaching the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
- Build client relationships through proactive outreach and Kate Spade service standards; model the brand's 'host of the party' service behaviors to foster strong relationships and needs discovery
- Lead the team on goals and performance; support recruitment, onboarding, role modeling, and ongoing training and development
- Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities
- Process POS transactions and inventory functions accurately (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Direct stockroom organization and timely replenishment to ensure product availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping
- Lead customer data capture initiatives to grow loyalty and repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury or premium retail preferred)
- Strong written and verbal communication skills with ability to multi-task and prioritize effectively
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); able to climb, bend, kneel, and maneuver sales floor and stockroom
- Detail-oriented and proactive mindset
Skills
Experience
2+ years in a retail service environment in a management or floor leadership role; luxury or premium retail experience preferred
Education
A combination of education and experience will be considered
Workplace
This position is based in Oxon Hill, Maryland, USA, within easy reach of Washington.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a creative, design-forward culture that values stylish yet approachable products and strong customer relationships. As part of Tapestry, the brand combines entrepreneurial retail execution with structured development pathways and cross-brand opportunities within a larger luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Floor Supervisor», «Retail Store Supervisor», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.