Kate Spade Team Supervisor

Location
Seniority Supervisor
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Kate Spade in New York, NY seeks a Store Supervisor to lead store operations, coach teams and drive sales.

Overview

Kate Spade New York is a global lifestyle brand renowned for its modern, design-led handbags, accessories and ready-to-wear. The label is part of Tapestry, Inc., a multi-brand luxury apparel and accessories group, and offers an environment that blends creative brand heritage with the operational rigour of a major global retail business.

Role & Responsibilities

  • Lead daily store operations including opening/closing procedures, cash handling and visual merchandising to maintain brand standards.
  • Coach, mentor and schedule sales associates to maximise performance and deliver exceptional client experiences.
  • Drive store sales and key performance indicators through cascading goals, performance tracking and targeted selling.
  • Deliver high standards of clienteling and complaint resolution, ensuring long-term customer loyalty.
  • Oversee inventory accuracy, stock replenishment and loss-prevention procedures in collaboration with store management.
  • Support execution of product launches, promotional initiatives and seasonal floor sets.
  • Prepare and review basic store reports, sales summaries and assist manager with payroll and labour optimisation.
  • Ensure compliance with corporate policies, health & safety regulations and brand visual guidelines.

Qualifications

  • Proven leadership experience in retail, preferably within premium or luxury fashion.
  • Demonstrated ability to meet sales targets and develop team selling capabilities.
  • Excellent verbal communication and interpersonal skills with a client-first mindset.
  • Flexible availability including weekends and holidays; ability to work retail hours.
  • Authorized to work in the United States.

Skills

Team leadership and coaching Clienteling and upselling techniques Visual merchandising execution Cash handling and point-of-sale operations Inventory control and loss prevention Sales reporting and KPI monitoring Excellent customer service

Experience

Typically requires 2+ years of supervisory or senior sales experience in retail, with prior exposure to luxury or premium brand environments preferred.

Education

High school diploma or equivalent required; post-secondary education in business, retail management or fashion is a plus.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.

Culture

Kate Spade fosters a creative, design-forward culture that values stylish yet approachable products and strong customer relationships. As part of Tapestry, the brand combines entrepreneurial retail execution with structured development pathways and cross-brand opportunities within a larger luxury portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.