Kate Spade Supervisor, Retail Sales
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 3, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade Supervisor I-2 at Las Vegas North Premium Outlets—lead retail operations, drive sales, and mentor team members.
Role & Responsibilities
- Drive personal and team sales performance against KPI targets; analyze metrics to identify best practices and operational improvements
- Build and maintain client relationships through proactive outreach and Kate Spade service standards; lead VIP retention initiatives and repeat business development
- Coach team members on performance goals, sales behaviors, and brand service standards; model Kate Spade's signature 'host of the party' approach to customer engagement
- Support recruitment, onboarding, training, and ongoing professional development of team members; provide performance feedback to store leadership
- Foster an inclusive, equitable workplace culture that empowers teams to thrive authentically
- Execute opening and closing procedures, including cash handling, bank deposits, register operations, and facility security (key-holding responsibilities)
- Manage point-of-sale transactions and inventory functions including transfers, receiving, shipments, repairs, and damage documentation
- Maintain organized stockroom and direct timely replenishment to ensure sales floor availability
- Drive omni-channel and virtual selling initiatives, including live-stream shopping experiences
- Promote brand-safe social media engagement and capture customer data to support loyalty programs
Qualifications
- 2+ years of retail management or floor leadership experience in luxury, premium, or comparable retail environments
- Strong written and verbal communication skills with ability to work effectively with diverse teams and customers
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
- Flexible availability to work nights, weekends, peak seasons, and high-traffic retail days including public holidays
Skills
Experience
2+ years in a retail service environment in a management or floor leadership role, preferably within luxury or premium retail. A combination of relevant education and professional experience will be considered.
Education
High school diploma or equivalent; additional retail, business, or hospitality certification is advantageous but not required.
Workplace
The role is situated in Las Vegas, Nevada, United States of America.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Sales Lead», «Store Floor Manager», «Sales Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.