Kate Spade Supervisor, Retail Sales
- Location
- Fort WorthTexasUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Supervisor I in Fort Worth, Texas—drive sales, lead teams, and deliver exceptional retail experiences at Tanger Outlets.
Role & Responsibilities
- Drive personal and team sales performance, analyze metrics, and implement best practices to achieve KPI targets and improve efficiency
- Build and maintain client relationships through proactive outreach and adherence to Kate Spade service standards; lead initiatives to drive repeat business and VIP retention
- Model Kate Spade service behaviors by greeting customers, creating meaningful conversations, and facilitating needs discovery
- Coach team members on goals and performance; support recruitment, onboarding, role modeling, and ongoing training
- Provide performance feedback to store leadership and advocate for team development needs
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and facility security
- Process POS transactions accurately and manage inventory functions (transfers, receiving, shipments, repairs, damages)
- Maintain organized stockroom and direct timely replenishment to ensure sales floor availability
- Drive omni-channel and virtual selling initiatives, including live-stream shopping
- Promote brand-safe social media engagement and monitor platform trends
- Lead customer data capture initiatives to support loyalty programs and repeat purchases
Qualifications
- Minimum 2+ years of experience in retail service environment in a management or floor leadership role; luxury/premium retail preferred
- Strong written and verbal communication skills with ability to navigate the sales floor confidently
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfortable with omni-channel/virtual selling tools and clienteling systems
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
Minimum 2+ years of retail service experience in a management or floor leadership role, preferably in luxury or premium retail environments. A combination of relevant education and experience will be considered.
Education
High school diploma or equivalent; additional retail management certification or college education preferred but not required.
Workplace
This position is based in Fort Worth, Texas, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Operations Supervisor», «Store Supervisor», «Sales Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.