Kate Spade Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade Supervisor role in Orlando, Florida. Lead retail operations, drive sales, and manage team at premium outlets location.
Role & Responsibilities
- Drive personal and team sales performance to achieve KPI targets; analyze metrics and implement best practices for improved results and efficiency
- Build and maintain client relationships through proactive outreach and Kate Spade service standards; lead VIP retention initiatives and ensure exceptional in-store and after-sales experiences
- Model Kate Spade service behaviors ('host of the party') to establish strong client relationships and drive needs discovery
- Coach and develop team members on performance goals; support recruitment, onboarding, and ongoing training
- Provide performance feedback to store leadership and act as an advocate for team development and career growth
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically
- Perform and supervise opening and closing procedures including cash handling, bank deposits, register operations, and facility security with key-holding responsibilities
- Process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Maintain organized stockroom and direct timely replenishment to ensure product availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping experiences
- Promote brand-safe social media engagement and stay aware of platform trends
- Lead customer data capture initiatives to grow loyalty programs and repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium retail preferred)
- Strong written and verbal communication skills with exceptional detail orientation
- Ability to communicate effectively with customers and staff while confidently navigating the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel/virtual selling tools and clienteling systems
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of retail service experience in a management or floor leadership role; luxury or premium retail experience preferred
Education
High school diploma or equivalent; a combination of education and relevant retail management experience will be considered
Workplace
This position is based in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Floor Supervisor», «Retail Operations Supervisor», «Store Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.