Kate Spade Supervisor I

Location
Seniority Supervisor
Posted ✦ Today
Apply ⟼

Kate Spade in New York is hiring a Supervisor I to lead store sales, clienteling and operations for a premium retail environment.

Overview

Kate Spade is an iconic contemporary lifestyle and accessories brand known for its playful, colorful aesthetic and refined American design. The label operates within the global luxury and premium retail sector and is part of the Tapestry group, which houses several fashion and accessory brands. As an employer, the brand emphasizes design-driven retail, elevated client service and team collaboration across store and corporate functions.

Role & Responsibilities

  • Lead and motivate the sales team to achieve and exceed store sales targets and KPIs while upholding Kate Spade brand standards.
  • Deliver exceptional clienteling and in-store service, cultivating long-term customer relationships and repeat business.
  • Oversee daily store operations including opening/closing, cash handling, POS transactions and visual merchandising execution.
  • Manage staff scheduling, attendance, performance coaching and on-the-job training to develop team capability.
  • Maintain inventory accuracy through regular stock counts, shrinkage control and adherence to loss-prevention procedures.
  • Implement promotional activities and merchandising directives from regional management, ensuring visual standards and brand storytelling.
  • Prepare and submit operational and sales reports, and provide actionable feedback to district management.

Qualifications

  • Proven supervisory experience in retail, preferably within premium, contemporary or luxury fashion.
  • Demonstrable track record of meeting or exceeding sales targets and KPIs.
  • Strong leadership and coaching skills with the ability to develop frontline talent.
  • Excellent interpersonal and clienteling skills; polished presentation aligned with brand standards.
  • Flexible availability to work retail hours including evenings, weekends and holidays.

Skills

Clienteling Team leadership and coaching Visual merchandising Inventory management and loss prevention Sales target attainment and KPI-driven selling Staff scheduling Cash handling and POS operation Reporting and basic data analysis Excellent verbal communication and customer service

Experience

Minimum of 2 years in retail sales with at least 1 year in a supervisory or team-lead role, ideally within premium or contemporary fashion retail.

Education

High school diploma or equivalent required; associate degree or retail/fashion-related credential preferred.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade fosters a creative, design-led retail culture that values storytelling, individuality and approachable luxury. Teams are customer-centric and collaborative, with an emphasis on delivering playful yet refined brand experiences in-store.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.