Kate Spade Supervisor I
- Location
- MississaugaOntarioCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20.50–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 16, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Supervisor I at Mississauga, Ontario—lead retail operations, drive sales, and coach teams in this full-time floor leadership role.
Role & Responsibilities
- Drive personal and team sales performance while analyzing metrics and implementing best practices to achieve KPI targets and store profitability
- Build and maintain client relationships through proactive outreach, exceptional in-store service, and adherence to Kate Spade service standards; lead VIP retention initiatives
- Model Kate Spade brand behaviors and service excellence ("host of the party"), setting the tone for strong client relationships and needs discovery
- Coach and develop team members on performance goals; support recruitment, onboarding, and ongoing training initiatives
- Provide constructive feedback to store leadership on individual performance and development needs; advocate for team members
- Foster an inclusive, equitable, and diverse workplace culture that empowers authentic team engagement
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities
- Accurately process POS transactions and manage inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Organize and maintain stockroom; direct timely replenishment to ensure adequate sales floor availability
- Drive omni-channel and virtual selling initiatives, including live-stream shopping and brand-safe social media engagement
- Lead customer data capture initiatives to grow loyalty programs and repeat purchase rates
Qualifications
- 2+ years of retail service experience in a management or floor leadership role (luxury/premium retail preferred or comparable experience)
- Strong written and verbal communication skills with attention to detail and ability to multitask and prioritize effectively
- Ability to communicate confidently with customers and staff while navigating the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel/virtual selling tools and clienteling systems
- Strong English language proficiency
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs); ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Flexibility to work variable schedules including evenings, weekends, peak seasons, and public holidays
Skills
Experience
2+ years of retail service experience in a management or floor leadership role, preferably in luxury or premium retail environments. Demonstrated track record of driving sales, coaching teams, and maintaining operational excellence.
Education
A combination of education and experience will be considered; no specific degree requirement stated.
Workplace
This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto.
Compensation
The base compensation for this position ranges from USD 20.50 to USD 26 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Floor Supervisor», «Retail Operations Supervisor», «Client Services Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.