Kate Spade Supervisor I
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 20, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Supervisor I in Farmington, CT. Lead sales team, drive client relationships, and manage store operations in luxury retail.
Role & Responsibilities
- Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency
- Build client relationships through proactive outreach and brand service standards; ensure exceptional in-store and after-sales experiences; lead proactive outreach to drive repeat business and VIP retention
- Model service behaviors including greeting customers and creating meaningful conversations to facilitate strong relationships and needs discovery
- Coach team members on goals and performance; support recruitment, onboarding, role modeling, and ongoing training
- Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team
- Foster an inclusive, equitable, and diverse culture that empowers teams to thrive authentically
- Perform and supervise opening and closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities
- Accurately process point-of-sale transactions and inventory functions including transfers, receiving, shipments, repairs, and damages to maintain inventory integrity
- Organize and maintain the stockroom; direct timely replenishment to ensure availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping
- Promote brand-safe social media engagement and awareness of current trends
- Lead customer data capture to grow loyalty programs and repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role
- Luxury or premium retail experience preferred
- Strong written and verbal communication skills
- Detail-oriented, proactive, and able to multi-task and prioritize effectively
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of experience in a retail service environment in a management or floor leadership role. A combination of education and experience will be considered.
Education
No specific education requirement stated.
Workplace
The successful candidate will be located in Farmington, Connecticut, United States of America, with easy access to Hartford.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Floor Supervisor», «Retail Supervisor», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.