Kate Spade Supervisor I
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 15, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Supervisor I in Cypress, Texas: lead floor operations, drive sales, and manage team performance at Houston Premium Outlets.
Role & Responsibilities
- Drive personal and team sales performance while analyzing metrics and implementing best practices to achieve KPI targets
- Build and maintain client relationships through proactive outreach and service excellence, ensuring exceptional in-store and after-sales experiences
- Model Kate Spade service behaviors and set the tone on the sales floor, leading by example in customer engagement and relationship-building
- Coach team members on performance goals and provide ongoing feedback on individual development needs
- Support recruitment, onboarding, and ongoing training; foster an inclusive, equitable, and diverse workplace culture
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities
- Process and oversee POS transactions and inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity
- Organize and manage stockroom operations, directing timely replenishment to ensure product availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping experiences
- Lead customer data capture initiatives to grow loyalty programs and drive repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury or premium retail preferred)
- Strong written and verbal communication skills; detail-oriented and proactive with ability to multi-task and prioritize effectively
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Strong English language proficiency
- Ability to lift 25 lbs regularly and up to 50 lbs occasionally; ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Ability to work a flexible schedule including nights, weekends, peak seasons, and high-traffic retail days
Skills
Experience
2+ years of retail service experience in a management or floor leadership role; luxury or premium retail experience preferred.
Education
A combination of relevant work experience and education will be considered; high school diploma or equivalent typical entry point, with continued professional development expected.
Workplace
This position is based in Cypress, Texas, USA, within easy reach of Houston.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Sales Floor Leader», «Retail Operations Supervisor», «Store Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.