Kate Spade Supervisor
- Location
- CarlsbadCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $17–27.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 9, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade Supervisor role in Carlsbad, CA. Lead retail sales team, drive KPIs, manage operations, and deliver exceptional customer service in a luxury retail environment.
Role & Responsibilities
- Drive personal sales performance while coaching the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results
- Build and maintain client relationships through proactive outreach and adherence to Kate Spade service standards; lead VIP retention initiatives and after-sales engagement
- Model brand service behaviors and set the scene for strong customer relationships through consultative needs discovery
- Coach team members on goals and performance; support recruitment, onboarding, training, and ongoing professional development
- Provide performance feedback to store leadership; advocate for team members and foster an inclusive, equitable, and diverse culture
- Perform and supervise opening and closing procedures including cash handling, bank deposits, register operations, and facility security
- Process POS transactions accurately and manage inventory functions including transfers, receiving, shipments, repairs, and damage documentation to maintain inventory integrity
- Organize and maintain the stockroom; direct timely replenishment to ensure product availability on the sales floor
- Champion omni-channel and virtual selling initiatives including live-stream shopping events
- Promote brand-safe social media engagement and drive customer data capture to grow loyalty programs and repeat purchases
Qualifications
- 2+ years of retail or service environment experience in a management or floor leadership role (luxury/premium retail preferred)
- Strong written and verbal communication skills with the ability to engage effectively with customers and staff
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Demonstrated social media literacy and understanding of platform trends
- Comfort with omni-channel and virtual selling tools and clienteling systems
- Ability to lift regularly 25 lbs. and occasionally up to 50 lbs.; ability to climb, bend, kneel, and maneuver sales floor and stockroom
- Flexible availability including nights, weekends, peak seasons, and public holidays
Skills
Experience
2+ years of retail or service environment experience in a management or floor leadership role; luxury or premium retail experience preferred. A combination of relevant education and hands-on experience will be considered.
Education
High school diploma or equivalent; college education a plus. A combination of relevant education and retail management experience will be considered.
Workplace
The successful candidate will be located in Carlsbad, California, USA, with easy access to San Diego.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Floor Supervisor», «Retail Supervisor», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.