Kate Spade Store Team Leader

Location
Seniority Supervisor
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Kate Spade — Assistant Store Leader in New York, NY. Lead sales, staff coaching and store operations for a design-led luxury lifestyle brand.

Overview

Kate Spade is a globally recognised lifestyle and accessories brand known for its playful, colorful aesthetic and modern femininity. Operating as part of the Tapestry group, the brand combines design-led product innovation with a client-centric retail network and offers career paths across retail, merchandising and brand functions.

Role & Responsibilities

  • Support the Store Leader in achieving sales targets and KPIs through daily coaching, performance tracking and proactive selling.
  • Lead and develop sales staff by delivering tailored coaching, conducting regular 1:1s and managing talent deployment.
  • Maintain elevated client experience standards, resolving escalations personally and cultivating long-term client relationships.
  • Ensure visual merchandising fidelity and store presentation in line with brand directives and seasonal campaigns.
  • Oversee inventory control, stock replenishment, receiving processes and cycle counts to minimise shrinkage.
  • Manage daily operational tasks including cash handling, POS oversight, scheduling and labour optimisation.
  • Implement loss-prevention procedures and maintain compliance with company policies and local regulations.
  • Coordinate store events, private appointments and clienteling initiatives to drive traffic and conversion.

Qualifications

  • Proven retail experience in premium or luxury fashion, with progressive responsibility in sales supervision.
  • Demonstrable ability to coach, motivate and develop a retail team toward measurable targets.
  • Strong commercial acumen with experience managing KPIs, scheduling and basic P&L awareness.
  • Excellent interpersonal and communication skills; comfortable with clienteling and personalised selling.
  • Flexible availability to cover peak retail hours, weekends and store events.

Skills

Leadership and team coaching Client relationship management Visual merchandising standards Inventory control and shrink prevention Cash handling and POS operations Sales performance analysis and KPI management Event coordination and clienteling

Experience

Typically 3+ years of retail experience, including at least 1 year in a supervisory or assistant management role within a premium or luxury retail environment.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management or fashion preferred but not mandatory.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade fosters a creative, design-led retail culture that prizes joyful expression and exceptional client service. As part of the Tapestry family, the brand emphasizes professional development, collaborative teamwork and a polished retail environment rooted in fashion and lifestyle.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.