Kate Spade Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18.50–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Kate Spade
Kate Spade New York is a globally recognised lifestyle fashion brand celebrated for its colorful, optimistic aesthetic across handbags, ready-to-wear, footwear, accessories and homeware. The brand is part of the Tapestry portfolio, a multi-brand house that emphasises creativity, inclusivity and progressive retail experiences.
Kate Spade New York Store Supervisor in Winnipeg, Manitoba — lead sales, coach teams and drive omni‑channel performance.
Role & Responsibilities
- Lead and model exceptional customer service and selling behaviours on the sales floor to achieve brand standards and an elevated client experience.
- Drive personal and team sales performance against KPI targets; analyse metrics and implement corrective actions and best practices to improve productivity.
- Build and sustain client relationships through proactive outreach, customer data capture and VIP retention initiatives.
- Coach, mentor and develop store staff; support recruitment, onboarding and performance feedback to foster a high‑performing team.
- Oversee daily operational tasks including opening/closing procedures, cash handling, bank deposits, register operation and facility security (key‑holding).
- Maintain inventory integrity by supervising POS transactions and inventory functions (receiving, transfers, shipments, repairs, damages).
- Manage stockroom organisation and timely replenishment to ensure product availability on the sales floor.
- Execute omni‑channel and virtual selling initiatives (including live‑stream shopping); promote brand‑safe social media engagement and trend awareness.
Qualifications
- Minimum 2 years in a retail service environment in a management or floor leadership role; luxury or premium retail experience preferred.
- Strong written and verbal communication skills with proven ability to multi‑task, prioritise and operate confidently on the sales floor.
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook.
- Demonstrated social media literacy and familiarity with omni‑channel/virtual selling tools and clienteling systems.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays; key‑holding capability.
- Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally), and to climb, bend, kneel and manoeuvre within sales and stock areas.
Skills
Experience
At least 2 years of retail supervisory or floor leadership experience; experience within luxury or premium retail environments is preferred but not mandatory. A combination of relevant education and verifiable workplace experience will be considered.
Education
High school diploma or equivalent required; post‑secondary education or retail management training preferred. Combination of education and experience accepted.
Workplace
The role is situated in Winnipeg, Manitoba, Canada.
Compensation
The base compensation for this position ranges from CAD 18.50 to CAD 22 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(K); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Kate Spade fosters a playful, creative and customer‑centric retail culture that prizes optimism and individual expression. As part of Tapestry, the workplace emphasises inclusivity, development of talent and collaborative team dynamics across stores.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Sales Floor Supervisor», «Client Experience Supervisor», «Shift Supervisor», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.