Kate Spade Store Supervisor
- Location
- St. AugustineFloridaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $16–24.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 11, 2026
About Kate Spade
Kate Spade New York is a global lifestyle brand known for its colorful, optimistic point of view across handbags, ready-to-wear, jewelry, footwear and home décor. The maison operates within the Tapestry portfolio, a global house of luxury and premium brands, and emphasises creativity, inclusive leadership, and customer-focused retail experiences.
Kate Spade is hiring a Store Supervisor in St. Augustine, FL to lead sales, service and operations at St. Augustine Premium Outlets.
Role & Responsibilities
- Lead and model exceptional in-store service and selling behaviours to achieve personal and store sales targets and KPIs.
- Coach, develop and motivate the sales team through goal-setting, regular feedback, and performance reviews; support recruitment and onboarding.
- Drive client development through proactive outreach, data capture, VIP retention activities and personalised follow-up.
- Oversee daily operational tasks including opening/closing procedures, cash handling, bank deposits and secure key-holding responsibilities.
- Manage POS and inventory functions—receiving, transfers, shipments, repairs and damage processing—to maintain inventory integrity.
- Maintain stockroom organisation and ensure timely replenishment to maximise availability on the sales floor.
- Execute omni-channel and virtual selling initiatives, including live-streaming and virtual client appointments, and promote brand-safe social engagement.
- Analyse sales and operational metrics to implement best practices that improve efficiency and store productivity.
- Ensure compliance with company standards and cultivate an inclusive, equitable team culture.
Qualifications
- Minimum 2 years in a retail service environment in a management or floor leadership capacity; luxury or premium retail experience preferred.
- Strong written and verbal communication skills with the ability to deliver clear, actionable feedback.
- Proven ability to coach teams, manage performance and support recruitment and onboarding processes.
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook.
- Social media literacy and familiarity with omni-channel/virtual selling tools and clienteling systems.
- Ability to work a flexible schedule including nights, weekends, peak seasons and holidays; key-holding capability.
- Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs; comfortable climbing, bending and managing stockroom activity.
- Combination of relevant education and experience will be considered.
Skills
Experience
At least 2 years of experience in retail floor leadership or supervisory roles, preferably within luxury or premium retail; demonstrable track record of meeting sales targets, coaching teams and managing daily store operations.
Education
High school diploma or equivalent required; associate degree, retail management certification or relevant coursework preferred.
Workplace
The successful candidate will be located in St. Augustine, Florida, USA, with easy access to Jacksonville.
Compensation
The base compensation for this position ranges from USD 16 to USD 24.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a colorful, optimistic workplace that values creativity, inclusivity and customer-centric service. As part of the Tapestry family, the brand emphasizes development of talent, equitable practices and a collaborative retail culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Floor Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.