Kate Spade Store Supervisor
Kate Spade New York Store Supervisor — Pismo Beach, CA. Lead sales, clienteling and store operations at Pismo Beach Premium Outlets.
Overview
Kate Spade New York is a global lifestyle fashion house known for its playful, colorful aesthetic and curated collections of handbags, ready-to-wear, jewelry, footwear and home décor. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusion and brand-driven retail experiences.
Role & Responsibilities
- Lead and model exceptional customer service and kate spade brand behaviors on the sales floor to drive client loyalty and VIP retention.
- Achieve personal sales targets and coach the team to meet store KPIs through daily metric analysis and implementation of best practices.
- Develop client relationships via proactive outreach, clienteling and in-store/after-sales service to increase repeat business.
- Support recruitment, onboarding and ongoing training; provide regular feedback and advocate for team development.
- Manage operational duties including opening/closing procedures, cash handling, bank deposits, POS transactions and key-holding responsibilities.
- Oversee inventory activities — receiving, transfers, shipments, repairs and damages — maintain stockroom organization and ensure timely replenishment.
- Drive omni-channel and virtual selling initiatives (including live-stream shopping); capture customer data to grow loyalty.
- Promote brand-safe social media engagement and maintain awareness of platform trends to support store marketing.
Qualifications
- Minimum 2+ years of experience in a retail service environment in a management or floor leadership role; luxury or premium retail preferred.
- Strong written and verbal communication skills; detail-oriented, proactive, able to multi-task and prioritize.
- Proficiency with Microsoft Excel, Word, PowerPoint and Outlook.
- Social media literacy and understanding of platform trends; comfortable with omni-channel and virtual selling tools and clienteling systems.
- Ability to lift regularly 25 lbs (up to 50 lbs occasionally), climb, bend, kneel and move throughout sales floor and stockroom.
- Willingness to work a flexible schedule including nights, weekends, peak seasons and public holidays.
Skills
Experience
At least 2 years in a retail supervisory or floor leadership role; prior luxury or premium retail experience is highly desirable.
Education
High school diploma or equivalent; post-secondary coursework or retail management certification preferred.
Workplace
This position is based in Pismo Beach, California, USA, within easy reach of San Luis Obispo. The broader California area accounts for 389 active listings on Cerulean, 27 of which are new. In USA as a whole, Cerulean currently features 3.521 open positions, with 150 posted this week.
Compensation
The base compensation for this position ranges from USD 17 to USD 27.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade New York fosters a vibrant, design-led retail culture with a playful, optimistic aesthetic and a strong emphasis on customer experience. As part of the Tapestry group, the brand prioritizes inclusion, employee development and collaborative team dynamics in its retail environments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Floor Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.