Kate Spade Store Supervisor
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- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is an internationally recognized lifestyle and fashion brand known for its modern, colorful aesthetic and curated assortment of handbags, accessories, footwear and ready-to-wear. The label is part of Tapestry, Inc., a global house of fashion brands, and is positioned as an accessible-luxury brand that prioritizes design-driven product and elevated retail experiences.
Kate Spade seeks a Store Supervisor in New York, NY to lead retail sales, merchandising and team performance.
Role & Responsibilities
- Lead daily store operations to deliver exceptional client service and meet sales objectives; coach and motivate the sales team to achieve individual and store KPIs.
- Execute visual merchandising and floor standards to maintain brand presentation and product storytelling.
- Manage cash handling, point-of-sale transactions and daily reconciliation; enforce loss-prevention and inventory-control procedures.
- Create staff schedules, oversee shift coverage and manage time-and-attendance to optimize productivity.
- Conduct regular training, performance evaluations and on-boarding for new hires to sustain high service standards.
- Drive local clienteling activities and CRM follow-up to foster loyalty and repeat business.
- Prepare basic sales reports and communicate performance insights and action plans to store leadership and district management.
Qualifications
- Proven leadership and people-management skills with a customer-centric approach.
- Strong numerical aptitude and attention to detail for cash handling and inventory control.
- Excellent verbal communication and conflict-resolution skills.
- Ability to work a retail schedule including nights, weekends and holidays.
- Professional presentation consistent with a luxury fashion environment.
Skills
Experience
Minimum of 2 years of supervisory or team-lead experience in a retail environment, preferably within luxury, contemporary fashion, or lifestyle brands, with a demonstrable record of driving sales and coaching front-line staff.
Education
High school diploma or equivalent required; bachelor's degree in fashion, business, retail management or a related field preferred.
Workplace
The role is situated in New York, New York, USA.
Culture
Kate Spade fosters a creative, design-forward workplace that emphasizes warm, curated customer service and attention to detail. The retail environment values collaborative teamwork, mentorship and a commitment to brand presentation and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Boutique Supervisor», «Store Team Lead», «Assistant Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.