Kate Spade Store Supervisor

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Location
New YorkNew YorkUSA
Seniority
Supervisor
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is an American lifestyle and fashion brand known for its playful, modern designs in handbags, accessories and ready-to-wear. The label operates within the Tapestry group and positions itself between contemporary and premium luxury, emphasizing strong visual identity and elevated client service across its global retail network.

Kate Spade — Store Supervisor in New York, NY. Lead store operations, team performance and client experience for a premium lifestyle brand.

Role & Responsibilities

  • Lead and motivate the sales team to achieve store sales targets, conversion and average transaction value.
  • Coach, develop and evaluate store staff through regular feedback, on-the-floor training and performance reviews.
  • Own daily store operations including opening/closing procedures, cash handling and reconciliation, and adherence to loss-prevention protocols.
  • Ensure brand-compliant visual merchandising standards, window displays and stock presentation are maintained at all times.
  • Manage inventory processes: receive, cycle count, execute stock transfers and investigate discrepancies.
  • Create and manage staff schedules to align labour with business needs while controlling payroll spend.
  • Deliver an elevated clienteling experience: cultivate relationships, drive repeat business and oversee CRM usage.
  • Compile and submit operational and sales reports; escalate issues and opportunities to the store manager or district leadership.

Qualifications

  • Minimum of 1–2 years' supervisory or lead experience in retail, preferably within premium or fashion brands.
  • Proven track record of meeting or exceeding sales targets and managing team performance.
  • Strong leadership and coaching capabilities with excellent interpersonal skills.
  • Proficiency in cash handling, point-of-sale procedures and basic retail reporting.
  • Availability to work flexible hours, including evenings, weekends and peak retail periods.
  • Legally authorized to work in the location of employment.

Skills

Team leadership and people development Clienteling and customer relationship management Visual merchandising and store presentation Cash handling and POS operations Inventory control and stock management Sales performance monitoring and KPI reporting Loss prevention and compliance

Experience

Typically requires 2+ years of retail experience with at least 1 year in a supervisory or lead capacity; experience within a premium or fashion brand is strongly preferred.

Education

High school diploma or equivalent; tertiary education in business, fashion merchandising or a related discipline is advantageous but not required.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade cultivates a vibrant retail environment that blends creativity with commercial discipline. The brand emphasises exceptional client service, strong visual identity and professional development opportunities within a global fashion group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Supervisor», «Sales Floor Supervisor», «Client Experience Supervisor», «Lead Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.