Kate Spade Store Supervisor

Location
Seniority Supervisor
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Kate Spade — Store Supervisor in New York, NY. Lead store operations, team performance and client experience for a premium lifestyle brand.

Overview

Kate Spade is an American lifestyle and fashion brand known for its playful, modern designs in handbags, accessories and ready-to-wear. The label operates within the Tapestry group and positions itself between contemporary and premium luxury, emphasizing strong visual identity and elevated client service across its global retail network.

Role & Responsibilities

  • Lead and motivate the sales team to achieve store sales targets, conversion and average transaction value.
  • Coach, develop and evaluate store staff through regular feedback, on-the-floor training and performance reviews.
  • Own daily store operations including opening/closing procedures, cash handling and reconciliation, and adherence to loss-prevention protocols.
  • Ensure brand-compliant visual merchandising standards, window displays and stock presentation are maintained at all times.
  • Manage inventory processes: receive, cycle count, execute stock transfers and investigate discrepancies.
  • Create and manage staff schedules to align labour with business needs while controlling payroll spend.
  • Deliver an elevated clienteling experience: cultivate relationships, drive repeat business and oversee CRM usage.
  • Compile and submit operational and sales reports; escalate issues and opportunities to the store manager or district leadership.

Qualifications

  • Minimum of 1–2 years' supervisory or lead experience in retail, preferably within premium or fashion brands.
  • Proven track record of meeting or exceeding sales targets and managing team performance.
  • Strong leadership and coaching capabilities with excellent interpersonal skills.
  • Proficiency in cash handling, point-of-sale procedures and basic retail reporting.
  • Availability to work flexible hours, including evenings, weekends and peak retail periods.
  • Legally authorized to work in the location of employment.

Skills

Team leadership and people development Clienteling and customer relationship management Visual merchandising and store presentation Cash handling and POS operations Inventory control and stock management Sales performance monitoring and KPI reporting Loss prevention and compliance

Experience

Typically requires 2+ years of retail experience with at least 1 year in a supervisory or lead capacity; experience within a premium or fashion brand is strongly preferred.

Education

High school diploma or equivalent; tertiary education in business, fashion merchandising or a related discipline is advantageous but not required.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade cultivates a vibrant retail environment that blends creativity with commercial discipline. The brand emphasises exceptional client service, strong visual identity and professional development opportunities within a global fashion group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.