Kate Spade Store Supervisor
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a contemporary American lifestyle brand renowned for vibrant, design-led handbags, accessories and ready-to-wear. As part of the Tapestry group, the label combines playful aesthetic with commercial retail discipline and a global footprint; the retail organisation prioritizes elevated client service, visual storytelling and ongoing development of store-level talent.
Kate Spade in New York seeks a Store Supervisor to lead the sales team, drive results and deliver elevated client experiences.
Role & Responsibilities
- Lead daily store operations and the sales floor team to deliver consistent, elevated client experiences and achieve sales targets.
- Coach, mentor and develop direct reports through on-the-job training, performance feedback and targeted action plans.
- Drive KPIs including conversion, average transaction value and units per transaction through proactive clienteling and selling techniques.
- Manage visual merchandising standards, ensuring brand presentation and product placement align with seasonal directives.
- Oversee inventory control, receiving, stock replenishment and periodic stock counts to minimize shrink and maximize availability.
- Prepare and maintain employee schedules, support payroll processes and ensure compliance with company policies and local labor regulations.
- Execute opening and closing procedures, enforce loss-prevention protocols and maintain a safe, orderly store environment.
- Collaborate with district leadership on local marketing, promotions and events to grow client acquisition and retention.
Qualifications
- Proven leadership capability with excellent interpersonal and coaching skills.
- Strong commercial acumen and a demonstrable track record of meeting or exceeding retail sales goals.
- Exceptional client service orientation and the ability to instil a customer-first culture in the team.
- Highly organized with attention to visual standards, stock integrity and operational detail.
- Flexible availability including weekends, evenings and holiday periods; ability to travel occasionally for training or district meetings.
Skills
Experience
Minimum 2 years of retail experience with at least 1 year in a supervisory or team-lead capacity; experience in fashion, accessories or luxury retail is strongly preferred.
Education
High school diploma or equivalent required; post-secondary qualification in retail management, business or a related field preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade fosters a creative, design-driven retail culture that balances playful brand DNA with rigorous commercial standards. Store teams work in a collaborative, client-focused environment where development, merchandising excellence and distinctive service are emphasised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Store Team Lead», «Sales Floor Supervisor», «Assistant Store Manager», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.