Kate Spade Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a globally recognised lifestyle brand known for its vibrant, modern aesthetic across handbags, accessories and ready-to-wear. As part of Tapestry, Inc., Kate Spade operates within a larger luxury and lifestyle portfolio and combines creative brand identity with disciplined retail execution and customer-first service.
Kate Spade Store Supervisor in New York, NY — lead sales floor performance and client experience for a global lifestyle brand.
Role & Responsibilities
- Lead and motivate the sales team to achieve daily, weekly and seasonal sales targets while maintaining exceptional client service standards.
- Coach, develop and evaluate store staff through ongoing training, performance feedback and one-on-one development plans.
- Own visual merchandising and floor standards to ensure the store presentation aligns with brand directives and seasonal campaigns.
- Manage operational tasks including staff scheduling, stock replenishment, inventory control, cash handling and point-of-sale procedures.
- Protect company assets through adherence to loss-prevention policies, audits and secure cash-management practices.
- Compile and analyse sales and KPI reports to identify opportunities and implement corrective actions with the store leadership team.
- Support recruitment, onboarding and daily supervision to maintain a high-performing, customer-focused retail environment.
Qualifications
- Minimum of 2 years' retail sales experience with at least 1 year in a supervisory or team-lead capacity.
- Proven ability to drive sales performance and coach employees to meet individual and store targets.
- Excellent interpersonal and communication skills with a strong client-service orientation.
- Reliable availability for retail hours including weekends, evenings and holiday periods.
- Right to work in the country of employment; ability to perform physical tasks associated with retail (stock handling, prolonged standing).
Skills
Experience
At least two years of retail experience is required, including a minimum of one year supervising or leading a sales team in a fashion, accessories or lifestyle retail environment.
Education
High school diploma or equivalent required; tertiary education in retail management, business or fashion is preferred but not mandatory.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade fosters a playful, design-led retail culture that prizes creativity, polished client service and attention to detail. The retail environment is collaborative and performance-driven, with emphasis on professional development and brand stewardship within the broader Tapestry portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.