Kate Spade Store Supervisor

Location
Employment Full-Time
Seniority Supervisor
Posted ✦ Today
Apply ⟼

Kate Spade Store Supervisor in New York, NY — lead sales floor performance and client experience for a global lifestyle brand.

Overview

Kate Spade is a globally recognised lifestyle brand known for its vibrant, modern aesthetic across handbags, accessories and ready-to-wear. As part of Tapestry, Inc., Kate Spade operates within a larger luxury and lifestyle portfolio and combines creative brand identity with disciplined retail execution and customer-first service.

Role & Responsibilities

  • Lead and motivate the sales team to achieve daily, weekly and seasonal sales targets while maintaining exceptional client service standards.
  • Coach, develop and evaluate store staff through ongoing training, performance feedback and one-on-one development plans.
  • Own visual merchandising and floor standards to ensure the store presentation aligns with brand directives and seasonal campaigns.
  • Manage operational tasks including staff scheduling, stock replenishment, inventory control, cash handling and point-of-sale procedures.
  • Protect company assets through adherence to loss-prevention policies, audits and secure cash-management practices.
  • Compile and analyse sales and KPI reports to identify opportunities and implement corrective actions with the store leadership team.
  • Support recruitment, onboarding and daily supervision to maintain a high-performing, customer-focused retail environment.

Qualifications

  • Minimum of 2 years' retail sales experience with at least 1 year in a supervisory or team-lead capacity.
  • Proven ability to drive sales performance and coach employees to meet individual and store targets.
  • Excellent interpersonal and communication skills with a strong client-service orientation.
  • Reliable availability for retail hours including weekends, evenings and holiday periods.
  • Right to work in the country of employment; ability to perform physical tasks associated with retail (stock handling, prolonged standing).

Skills

Team leadership and staff development Clienteling and high-touch customer service Visual merchandising and floor execution Inventory management and stock control Point-of-sale (POS) systems and cash handling Sales KPI analysis and basic reporting Scheduling and workforce management

Experience

At least two years of retail experience is required, including a minimum of one year supervising or leading a sales team in a fashion, accessories or lifestyle retail environment.

Education

High school diploma or equivalent required; tertiary education in retail management, business or fashion is preferred but not mandatory.

Workplace

This position is based in New York, New York, USA. Cerulean lists 1.629 open roles in New York, including 1154 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade fosters a playful, design-led retail culture that prizes creativity, polished client service and attention to detail. The retail environment is collaborative and performance-driven, with emphasis on professional development and brand stewardship within the broader Tapestry portfolio.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.