Kate Spade Store Supervisor
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is a globally recognised lifestyle brand known for its playful, design-led handbags, accessories and ready-to-wear. As part of the Tapestry portfolio, the label operates within a larger group of luxury and accessible-luxury houses, combining strong creative DNA with global retail and wholesale distribution.
Kate Spade Store Supervisor in New York, NY — lead sales, coaching and store operations for a design-led luxury accessories brand.
Role & Responsibilities
- Lead day-to-day store operations to achieve sales targets, conversion and productivity KPIs while maintaining brand standards.
- Supervise, coach and develop sales associates through on-the-floor mentoring, performance feedback and targeted sales training.
- Own clienteling activities and VIP servicing: cultivate relationships, ensure personalised follow-up and maximise repeat business.
- Coordinate staff scheduling, manage shift handovers, and guarantee consistent coverage for peak trading periods including evenings, weekends and holidays.
- Oversee inventory control, receiving, stock replenishment and cycle counts to minimise shrinkage and maintain visual integrity.
- Execute visual merchandising directives and seasonal floor moves to deliver an elevated brand presentation.
- Manage cash handling procedures, POS reconciliation and end-of-day deposits in accordance with company policies.
- Enforce loss-prevention protocols and maintain a safe, compliant retail environment for customers and staff.
Qualifications
- Proven supervisory experience in luxury or premium retail (typically 2+ years leading a sales floor or team).
- Demonstrated track record of meeting or exceeding sales targets and driving KPIs.
- Excellent interpersonal and coaching skills with the ability to inspire a customer-focused team.
- Availability to work retail hours including weekends, evenings and peak seasonal trading.
- Strong numeracy and organisational skills; experience with cash handling and basic inventory control.
Skills
Experience
Typically requires at least 2 years of supervisory or senior sales experience within luxury, premium or high-volume fashion retail with demonstrated success in driving sales and coaching teams.
Education
High school diploma or equivalent required; post-secondary education in business, retail management or a related field preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade cultivates a vibrant, design-forward retail culture that emphasises creativity, polished client service and collaborative teamwork. Store environments prioritise visual storytelling, elevated customer experiences and opportunities for development within a global brand ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Assistant Store Manager», «Sales Floor Supervisor», «Store Team Lead», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.