Kate Spade Store Supervisor
Kate Spade seeks a Store Supervisor in New York, NY to lead retail sales, merchandising and team performance.
Overview
Kate Spade is an internationally recognized lifestyle and fashion brand known for its modern, colorful aesthetic and curated assortment of handbags, accessories, footwear and ready-to-wear. The label is part of Tapestry, Inc., a global house of fashion brands, and is positioned as an accessible-luxury brand that prioritizes design-driven product and elevated retail experiences.
Role & Responsibilities
- Lead daily store operations to deliver exceptional client service and meet sales objectives; coach and motivate the sales team to achieve individual and store KPIs.
- Execute visual merchandising and floor standards to maintain brand presentation and product storytelling.
- Manage cash handling, point-of-sale transactions and daily reconciliation; enforce loss-prevention and inventory-control procedures.
- Create staff schedules, oversee shift coverage and manage time-and-attendance to optimize productivity.
- Conduct regular training, performance evaluations and on-boarding for new hires to sustain high service standards.
- Drive local clienteling activities and CRM follow-up to foster loyalty and repeat business.
- Prepare basic sales reports and communicate performance insights and action plans to store leadership and district management.
Qualifications
- Proven leadership and people-management skills with a customer-centric approach.
- Strong numerical aptitude and attention to detail for cash handling and inventory control.
- Excellent verbal communication and conflict-resolution skills.
- Ability to work a retail schedule including nights, weekends and holidays.
- Professional presentation consistent with a luxury fashion environment.
Skills
Experience
Minimum of 2 years of supervisory or team-lead experience in a retail environment, preferably within luxury, contemporary fashion, or lifestyle brands, with a demonstrable record of driving sales and coaching front-line staff.
Education
High school diploma or equivalent required; bachelor's degree in fashion, business, retail management or a related field preferred.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Kate Spade fosters a creative, design-forward workplace that emphasizes warm, curated customer service and attention to detail. The retail environment values collaborative teamwork, mentorship and a commitment to brand presentation and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.