Kate Spade Store Supervisor
- Location
- MississaugaOntarioCanada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $20.50–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 16, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade Supervisor I role in Mississauga, Ontario — drive retail sales and team leadership in a luxury fashion environment.
Role & Responsibilities
- Drive personal and team sales performance while analyzing metrics and implementing best practices to achieve store KPIs and efficiency targets
- Build and maintain client relationships through proactive outreach, exceptional in-store experiences, and adherence to Kate Spade service standards; lead initiatives to drive repeat business and VIP retention
- Coach team members on performance and goals; support recruitment, onboarding, role modeling, and ongoing training and development
- Provide feedback to store leadership on individual performance and development needs; advocate for team member growth and foster an inclusive, equitable, and diverse culture
- Perform and supervise opening and closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities
- Process POS transactions accurately and oversee inventory functions including transfers, receiving, shipments, repairs, and damages to maintain inventory integrity
- Organize and maintain the stockroom; direct timely replenishment to ensure optimal sales floor availability
- Drive omni-channel and virtual selling initiatives, including live-stream shopping; promote brand-safe social media engagement and awareness of trends
- Lead customer data capture initiatives to grow loyalty programs and repeat purchases; maintain proficiency with clienteling systems
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium retail preferred)
- Strong written and verbal communication skills with ability to engage confidently with customers and staff on the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel/virtual selling tools and clienteling systems
- Ability to work a flexible schedule including nights, weekends, peak seasons, and public holidays
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and to climb, bend, kneel, and maneuver within the sales floor and stockroom
Skills
Experience
2+ years in a retail service environment in a management or floor leadership role, preferably in luxury or premium retail. A combination of relevant education and experience will be considered.
Education
High school diploma or equivalent; further education or retail management certification may be advantageous.
Workplace
This position is based in Mississauga, Ontario, Canada, within easy reach of Toronto.
Compensation
The base compensation for this position ranges from USD 20.50 to USD 26 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Floor Supervisor», «Retail Supervisor», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.