Kate Spade Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- £31,200–34,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 20, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Store Supervisor, London. Lead sales floor operations, coach retail team, and drive customer excellence at Regent Street location. Full-time, £31,200–£34,000 annually.
Role & Responsibilities
- Drive personal sales performance while coaching the team to achieve sales and KPI targets; analyze metrics and implement best practices to optimize results and efficiency
- Build client relationships through proactive outreach and Kate Spade service standards; ensure exceptional in-store and after-sales experiences; lead outreach initiatives to drive repeat business and VIP retention
- Model Kate Spade service behaviors—host of the party: meet, greet, create conversations—setting the scene for strong relationships and needs discovery
- Coach team members on goals and performance; support recruitment, onboarding, role modeling, and ongoing training and development
- Provide feedback to store leadership on individual performance and development needs; act as an advocate for the team
- Foster an inclusive, equitable, and diverse culture that empowers the team to thrive authentically
- Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and key-holding responsibilities for facility security
- Accurately process POS transactions and inventory functions—transfers, receiving, shipments, repairs, and damages—to maintain inventory integrity
- Maintain an organized stockroom and direct timely replenishment to ensure product availability on the sales floor
- Drive omni-channel and virtual selling initiatives, including live-stream shopping
- Promote brand-safe social media engagement and awareness of trends
- Lead customer data capture to grow loyalty and repeat purchases
Qualifications
- 2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium retail preferred)
- Strong written and verbal communication skills; detail-oriented and proactive with excellent multi-tasking and prioritization abilities
- Ability to communicate effectively with customers and staff and confidently navigate the sales floor
- Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
- Social media literacy and understanding of platform trends
- Comfort with omni-channel/virtual selling tools and clienteling systems
- Flexibility to work nights, weekends, peak seasons, and high-traffic retail days including public holidays
- Eligible to work in the United Kingdom
Skills
Experience
2+ years of experience in a retail service environment in a management or floor leadership role, with luxury or premium retail preferred. A combination of relevant education and professional experience will be considered.
Education
No specific educational requirement stated; combination of education and retail management experience accepted.
Workplace
The successful candidate will be located in London, England, UK.
Compensation
The base compensation for this position ranges from GBP 31,200 to GBP 34,000 per annum.
Benefits
Inclusive and innovative working environment, internal mobility and career progression opportunities, 1 paid volunteering day per year with opportunities to volunteer on global projects, learning and development opportunities through the Ambassador Programme, regular social events, Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion councils, attractive employee discount, compelling incentive programme.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Floor Supervisor», «Retail Operations Supervisor», «Store Team Leader», «Sales Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.