Kate Spade Store Sales Specialist

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Seniority Junior
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Kate Spade Sales Associate in New York, NY — retail role focused on client service, sales targets and visual merchandising.

Overview

Kate Spade is an internationally recognised American lifestyle brand known for its modern, whimsical approach to womenswear, handbags and accessories. The label is part of Tapestry, Inc., a global house of luxury and lifestyle brands, and is characterised by polished craftsmanship, colourful design sensibilities and customer-centric retail experiences.

Role & Responsibilities

  • Deliver exceptional, personalised client service to build lasting relationships and drive repeat business.
  • Achieve and exceed individual and store sales targets through consultative selling and product expertise.
  • Operate point-of-sale (POS) systems accurately; process transactions, exchanges and returns while ensuring precise cash handling.
  • Maintain visual merchandising standards, including window displays, floor sets and stock presentation to brand guidelines.
  • Manage clienteling activities: cultivate client lists, schedule private appointments and follow up on leads.
  • Support inventory management: receive, tag and replenish merchandise; assist with stock counts and shrink prevention.
  • Collaborate with the store team on daily operational tasks, opening/closing procedures and store upkeep.
  • Escalate customer feedback and service issues to management, suggesting opportunities to improve the client experience.

Qualifications

  • Proven retail sales experience, preferably within fashion, accessories or a luxury brand environment.
  • Demonstrable track record of meeting or exceeding sales targets and key performance indicators.
  • Strong interpersonal skills with the ability to engage clients across diverse demographics.
  • Flexible availability, including weekends and peak retail periods; willingness to work retail hours.
  • Legal authorization to work in the hiring country.

Skills

Customer service and consultative selling Clienteling and relationship management Point-of-sale (POS) operation and cash handling Visual merchandising and product presentation Inventory control and loss prevention Effective verbal communication and active listening Basic numeracy and transaction reconciliation Team collaboration and time management

Experience

Typically 1–3 years of hands-on retail or luxury sales experience, with demonstrated success against sales targets and familiarity with clienteling techniques.

Education

High school diploma or equivalent; vocational training in retail, hospitality or fashion is advantageous.

Workplace

The role is situated in New York, New York, USA. There are currently 1.625 open positions in New York on Cerulean, with 1148 added recently. Within New York, Cerulean currently features 1.746 open roles, including 1169 recent additions. Across USA, Cerulean lists 3.480 open roles — 1337 of them newly added.

Culture

Kate Spade fosters a vibrant, design-forward retail culture that values creativity, attention to detail and elevated client service. The brand emphasises team collaboration, visual storytelling and a polished in-store experience consistent with luxury retail standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.