Kate Spade Store Sales Representative
Kate Spade in New York is hiring a Sales Associate to deliver luxury customer service and drive retail sales.
Overview
Kate Spade is an American lifestyle and accessories brand known for its playful, modern aesthetic and focus on design-led handbags, accessories and ready-to-wear. The brand is part of Tapestry, Inc., a global house of luxury and lifestyle labels, and offers retail career paths across an international store network with emphasis on customer experience and brand storytelling.
Role & Responsibilities
- Provide exceptional, personalized service to clients, proactively identifying needs and building long-term relationships through clienteling and follow-up.
- Drive sales and meet individual and store KPIs by converting traffic, increasing average transaction value and maximizing add-on sales.
- Maintain comprehensive product knowledge across categories and translate brand heritage and storytelling into the customer experience.
- Execute visual merchandising standards, ensure merchandise is presented to brand guidelines and maintain a polished sales floor.
- Process transactions accurately using the point-of-sale system, handle cash and complete daily reconciliation when required.
- Support stock management activities including receiving, replenishment, inventory counts and loss-prevention procedures.
- Collaborate with the store team to achieve operational tasks, including opening/closing duties and shift handovers.
- Participate in brand initiatives, trainings and promotional events to drive store traffic and client acquisition.
Qualifications
- Demonstrated customer service excellence with a polished, professional demeanor.
- Availability to work flexible retail hours including weekends, evenings and holidays.
- Strong interpersonal skills with the ability to build rapport and sustain client relationships.
- Attention to detail and ability to maintain high visual and operational standards.
- Authorization to work in the United States (if applicable) and ability to travel between stores when required.
Skills
Experience
Typically 1–2 years of retail sales experience; prior experience with a luxury or premium fashion brand is strongly preferred.
Education
High school diploma or equivalent; post-secondary education in fashion, retail or business is advantageous but not required.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Kate Spade fosters a creative, design-forward retail environment that prizes warm, individualized client service and energetic teamwork. Employees operate within a structured brand framework while enjoying opportunities for product training and cross-functional development within the broader Tapestry group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.