Kate Spade Store Sales Advisor
Kate Spade is hiring a Sales Associate III in New York, NY — experienced luxury retail professional to drive sales and client relationships.
Overview
Kate Spade is a New York–based lifestyle and accessories brand known for its modern, playful approach to luxury design. As part of the Tapestry group, the label operates within a global portfolio of fashion houses and combines accessible luxury retail with a strong emphasis on product storytelling, visual identity, and elevated customer service.
Role & Responsibilities
- Deliver outstanding, personalized client service to meet and exceed individual and store sales targets through active selling and relationship cultivation.
- Develop and maintain a loyal client base using clienteling techniques, follow-ups, and tailored recommendations.
- Execute merchandising and visual directives to uphold brand presentation standards and seasonal floor resets.
- Operate point-of-sale transactions, process returns and exchanges, and ensure accurate cash handling and register reconciliation.
- Support inventory management activities including stock replenishment, backroom organization, and cycle counts.
- Contribute to loss-prevention protocols and maintain compliance with all store policies and procedures.
- Assist in training or mentoring junior sales team members and lead the sales floor in the absence of supervisory staff.
- Participate in store events, product launches, and omnichannel fulfilment activities (click-and-collect, ship-from-store) as required.
Qualifications
- Proven track record of achieving sales targets in a retail or luxury environment, preferably with 3+ years of experience.
- Demonstrable clienteling ability with strong relationship-management and follow-up discipline.
- Polished professional manner and an acute eye for visual merchandising aligned with brand standards.
- Flexible availability, including evenings, weekends and holiday periods; ability to work retail shifts.
- Authorization to work in the United States (if applicable to location) and reliable transportation to store.
Skills
Experience
Typically requires at least three years of retail experience with a demonstrated history in luxury or premium accessories/fashion sales and a proven ability to build and retain client relationships; experience mentoring peers or leading shifts is preferred.
Education
High school diploma or equivalent required; vocational training or coursework in fashion, retail, or customer service is advantageous.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
Kate Spade fosters a vibrant, design-driven retail culture where creativity and customer-first service are paramount. As part of the Tapestry group, the brand balances the energy of a trend-forward label with structured retail best practices and opportunities to develop within a global luxury portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.